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The Marriott interviews usually start with a phone screen, followed by one or several final interviews, depending on the role. They may take place by phone, video or in person.
In the Marriott recruitment process, you can expect the following interviews:
Phone Screen:
The Marriott phone screen is an initial conversation with a recruiter, who will tell you more about the role, answer your questions and assess whether you’re a fit. Be ready to discuss your job history and qualifications.
Final Interviews:
Marriott uses competency interviews to ask about your specific experience and how you’ve responded in certain situations. For the Voyage program, the final interview takes place at the hotel you’re matched with.
Good to Know: Depending on your location, you may be contacted by Olivia, Marriott’s AI recruiting assistant, which can answer your questions and schedule your interviews.
Do you want to practice for the Marriott interviews?
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Read on to find out about the stages of the Marriott recruitment process.
By this stage of the Marriott recruitment process, you will typically have completed:
Good to Know:
The assessments you face depend on the role and location; for example, US Voyage candidates take a 30-minute Leadership Skills Assessment, while EMEA candidates complete a Management Assessment scored against Marriott’s management core competencies.
Discover all stages of the Marriott recruitment process here!
Now, let’s look at our expert tips on how to pass the Marriott interviews.
Prepare for the Marriott interviews by practising with our video interview platform, which contains industry-standard questions and provides feedback to improve your skills!
Let’s use these tips to practice some Marriott interview questions below.
Some Marriott interview questions you may be asked during the Marriott interview process are:
Read on for the example answers we have provided for some of these Marriott interview questions, including tips for how to answer them.
How to Answer: Focus on Marriott’s values, reputation and culture of service, while tying it back to your own skills and career goals. Show that you align with its commitment to hospitality, teamwork and growth opportunities.
Good Answer:
I want to work for Marriott because of its strong reputation for putting people first, both guests and employees. I admire the company’s commitment to excellence and inclusivity. I believe my customer service experience and teamwork skills align with Marriott’s culture.
I’m excited about the opportunity to grow within a global brand that truly values service and professional development, and I’m motivated to help create memorable guest experiences every day.
How to Answer: Check out our video below for tips on how to answer this common Marriott interview question:
How to Answer: Give a good example of when you influenced or guided others, even if you weren’t in a formal leadership role. Marriott values leaders who are collaborative, guest-focused and solution-oriented. Use the STAR+R method to structure this answer.
Situation:
During a hospitality internship, our front desk team faced a sudden staff shortage on a busy conference weekend. Guests were arriving faster than we could process check-ins.
Task:
I took the initiative to keep the team organised and make sure service quality wasn’t compromised.
Action:
I quickly divided responsibilities, assigning one colleague to VIP guests and another to standard check-ins, while I managed guest concerns and escalations. I also stayed calm and encouraged the team to communicate clearly.
Result:
We reduced wait times by nearly 40% and received positive guest feedback in the post-event survey. My manager later commended me for stepping up and keeping morale high.
Reflection:
I learned that leadership isn’t about authority, but about guiding others, staying calm under pressure and keeping the team motivated toward a common goal.
Want to practice more Marriott interview questions? Practice the Essentials with GF and explore more potential interview questions with our Question Identifier Tool (QIT)!
Congratulations if you make it past this stage! The hiring team will review your interview, qualifications and experience before deciding whether to make you an offer.
Are you a student looking for opportunities to kickstart your career with Marriott? Read about all the early career opportunities available at Marriott.
It’s an initial conversation with a Marriott recruiter, who will tell you more about the role, answer your questions and find out whether you’re a fit for the position.
Marriott uses the STAR interview technique, so prepare examples that set out the situation, task, action and result. Adding a reflection, as in the STAR+R method, makes your answers even stronger.
It depends on the role. Marriott interviews may take place by phone, video or in person, and Voyage final interviews are held at the hotel you’re matched with.
Olivia is Marriott’s AI recruiting assistant. Depending on your location, Olivia may answer your questions and schedule your interviews.
Yes. Marriott recommends emailing a thank-you note within 24 hours of the end of your interview.
Yes. Marriott advises preparing your own questions to ask the team at the end of the interview, which shows genuine interest in the role.
Prepare for the Marriott assessment test with our expertly designed practice tests, the only aptitude practice test experts providing practice test solutions to over 150 UK universities and their students, and also across Asia and continental Europe. Practice with peace of mind; no subscription required, and a full 100% money-back guarantee if you do not pass your job tests.
Prepare for the Marriott assessment test with our expertly designed practice tests, the only aptitude practice test experts providing practice test solutions to over 150 UK universities and their students, and also across Asia and continental Europe.
Practice with peace of mind; no subscription required, and a full 100% money-back guarantee if you do not pass your job tests.
Click the links below to uncover more about the Marriott recruitment process:
This article was last updated on 19 October 2026. All information is accurate to the best of our knowledge at publication, based on publicly available sources. For the latest details, please verify directly with Marriott International.
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