The next stage of the recruitment process is a first-round job interview which will usually take the form of a HSBC telephone interview. You will be assessed on your compatibility with bank values and your general skills and motivations.
HSBC telephone interview tip: Find a quiet space where you will not be disturbed. Leave a note in sight, to remind yourself of the acronym STAR – Situation, Task, Action and Result. Every time you answer a question, make sure to talk precisely about each of these points. Also, make sure there is a logical flow between situations you describe under S, T, A, R.
- Your interview will be competency based (CBI), and so be prepared to give examples of when you have demonstrated certain skills: determination, teamwork, leadership skills, etc. Think about the projects you have previously worked on, including those from your professional experiences, education, passions, sports or personal experiences.
HSBC competency-based interview tip: Remember that it is imperative that you refer to a variety of experiences from different areas of your life (professional, personal, community, etc), so do not get stuck on one project you previously worked, and use it as an example in all of your answers. Your goal here is to present your ability to act in different circumstances. Prepare a couple of examples before the interview and sketch them using the STAR model.
Want to know what questions could come up in your interview? Graduates First has developed a proprietary tool that helps identifying the questions that are likely to come up in your interview: the Question Identifier Tool (QIT).
You may also sign up for our AI-supported Video Interview platform where you may practice most common questions for banking, record yourself, improve your answers, work on your body language. This experience will emulate your real video interview at HSBC and you should become more confident in the real one.
Also get familiar with DOs and DONTs of the video interviews to apply to HSBC.
Fed up with reading? Watch a bite-size #short on YouTube:
While preparing for your HSBC job assessments you might want to see our other movies explaining various types of assessments and games.