HSBC Assessment Test, Interviews, Assessment Centre 2023. Practice. A Complete Guide.

Summary

Applying to HSBC or have an HSBC online assessment test coming up? You have come to the best place to start – read on to accelerate your HSBC online assessment test practice. 

The text below provides a full candidate recruitment, assessment and preparation guide and practice for those applying to jobs, internships and graduate programs at HSBC.

Our website provides scientifically validated practice assessment tests, interviews and assessment centre exercises that can be used to practice and prepare for the recruitment and assessment process.

Sign up with GF and take FREE practice aptitude tests developed by former SHL experts who developed the tests for 8,000+ companies and gain personalised tips based on your performance.

Not sure if you should practice preparing for the HSBC online assessments? According to research, 60-80% of candidates are rejected based on their aptitude test results. It is proven that practice increases your chances of getting hired.

In a Nutshell:

How to pass the HSBC online assessment

1. Fill out Your HSBC Online Job Application

• Complete your HSBC registration online.
• Respond to the four competency queries.
• Match your responses to the core values of HSBC.
• In your CV and application, use their wording and keywords from the employment posting.

2. Prepare for HSBC Online Immersive Assessment

This HSBC online assessment test is to assess cognitive abilities, and HSBC uses a variety of cognitive tests such as:

• Situational judgement test
• Numerical reasoning test
• Verbal reasoning test
• Inductive reasoning test

Tests such as these HSBC tests sift out up to 50-80% of candidates at this stage. The only proven way to get to the next round is to practice.

3. Record Mock Video Interviews of Yourself

The HSBC Job Simulation assessment blends situational reasoning, personality assessment, and pre-recorded video interview questions that simulate the daily situations of an HSBC employee. For HSBC interview practice, use:

• Your smartphone
• Zoom or 
• Our Video Interview Practice Platform

Our practice video interview platform simulates the experience you will have on platforms used for job interviews by providing preset competency and industry questions for the banking sector. (Hirevue, Pymetrics, Sonru). Always document your responses so you can review them later to improve your interviewing style, punctuation, and vocabulary. 

Use the STAR method for your answers and practice each answer and repeat recordings until you feel satisfied.

4. Prepare for the HSBC Virtual Experience Day

HSBC makes use of a variety of competitive exercises during the Virtual Experience Day assessment centre to find the right candidates. Ensure that you practice a variety of exercises including

• Group case study
• Personal written case study
• Presentation exercise
• Final interview

Hone your written and spoken communication techniques. Research online, prepare and practice presentation of as many business case studies as possible.

For your HSBC Immersive Assessment practice, click on the links below to get started now with our similar HSBC practice assessments!

Continue reading to find out the solutions to the following critical questions:

• What is the hiring process at HSBC Bank?
• What is the HSBC online immersive assessment?
• How to pass the HSBC Job Simulation?
• How should I prepare for the HSBC interview?
• What is HSBC Virtual Experience Day?

Let’s take a look at what’s to come in this in-depth guide:

Contents

1. What is HSBC?
2. HSBC Online Application
3. HSBC Online Immersive Assessment
4. HSBC Online Job Simulation
5. HSBC On-Demand Video Interviews
6. HSBC Virtual Experience Day
7. HSBC Early Careers
8. HSBC Assessment Test FAQs

Let’s dive in!

What is HSBC?

The Hongkong and Shanghai Banking Corporation (HSBC) is a financial services organisation established in 1865; today they have more than 40 million customers and 2,953.64 billion dollars worth of assets, making it the largest bank in Europe. 

HSBC has a broad network covering 63 countries and territories, providing a variety of financial services such as personal, private, commercial and investment banking services to individuals, businesses and institutions across the UK.

Though HSBC’s primary service is banking, there are plenty of career options to choose from in other sectors like R&D, software development, marketing, human resources, communications and operations.

HSBC seeks candidates like you who match their core values to help you achieve your full potential. During your HSBC online assessment tests, you will be assessed on how well you align with the company. 

But what are these values?

What are the HSBC Values?

Here are the four corporate values of HSBC:

1. Succeeding together – trustworthy and supportive, able to communicate and collaborate with coworkers and clients.
2. Responsibility – committed to quality, takes accountability for results, always stands up for the right course of action.
3. Getting it done – results-driven, thorough and ambitious. Able to make decisions, rise to a challenge, and take some risks.
4. Diversity – inclusive to others and able to take a broader perspective and approach.

Without further ado, let’s dive into the HSBC recruitment process with the first step: the HSBC online application!

HSBC Online Application

What is the HSBC Online Application?

For your HSBC application, you will be asked to provide details about your previous experiences in order to evaluate your skills and strengths and, ultimately, to determine whether your experience is appropriate for the job role you are applying for.

Here is an example of the HSBC Job Application Form

What do I need to apply to HSBC?

The eligibility criteria for HSBC varies based on the job role you have applied for. 

• If you are looking for an HSBC graduate placement in the UK, you will be required to have at least a 2.1 degree and 5 GCSEs at or above grade 3/E, including Maths and English.
• Whereas in the US, you’ll need a 3.2 GPA or higher to get your application shortlisted for the next round.

How to Ace the HSBC Application Form

1. Make sure that you have thoroughly gone through the job description mentioned. This will help you to better articulate why you are a good fit for that role and how your skills and experience match their requirements.

2. Use keywords and phrases used in the job description.

3. Begin researching the company through its websites and social media to understand the work culture.

4. Update your CV before submitting your application.

Check out our video below to get started on key researching tips you can use to boost your HSBC application:

Depending on your application, you may be required to take some online assessments, often known as the HSBC online immersive assessment.

HSBC Online Immersive Assessment

What is the HSBC Online Immersive Assessment?

The HSBC online immersive assessment is designed by Cappfinity to assess your cognitive abilities and aptitude skills. This HSBC assessment test contains 40 multiple-choice questions and takes around 50 minutes to finish. The HSBC online test consists of cognitive and behavioural exercises using written information and numerical data.

For the HSBC online immersive assessment, you will be invited to watch a video and will be required to explore how you would handle various workplace scenarios. This HSBC online assessment will include questions around:

• Verbal Reasoning
• Numerical Reasoning
• Logical Reasoning
• Situational Judgement

HSBC Verbal Reasoning Test Questions

What is the HSBC Verbal Reasoning Test?

The HSBC verbal reasoning test questions assess your ability to understand and interpret written or spoken information and draw conclusions to answer the questions. Thus, this HSBC online test measures your language literacy and communication skills.

Watch the video below for an overview of the HSBC verbal reasoning test format.

Test your verbal reasoning skills with this example question our team has designed below.

HSBC-Style Verbal Reasoning Question Example

Got the answer? Check the bottom of the page to see if you got it right!

HSBC Numerical Reasoning Test Questions

What is the HSBC Numerical Reasoning Test?

The HSBC numerical reasoning test questions assesses how you interpret numerical information presented in charts, graphs and tables to make correct calculations to reach the correct answer. 

Discover more about numerical reasoning test questions and how HSBC use these to hire: 

Practice FREE QUESTIONS similar to HSBC numerical reasoning tests, register with GF today! Or, have a go at this example question our team has developed below!

HSBC-Style Numerical Reasoning Test Example

Think you nailed it? Check the bottom of the page for the answer!

HSBC Inductive Reasoning Test Questions

What is the HSBC Inductive Reasoning Test?

Depending on the role, you may also be asked HSBC inductive reasoning test questions. These assess your inductive or logical reasoning skills. For these questions, you will be required to analyse a sequence of shapes and make deductions based on a set of underlying rules shared by these shapes. 

HSBC-Style Logical Reasoning Test Example

Try to solve the example mentioned above. In the pattern above you can notice that:

• the arrow moves around the diagram
• shapes change from triangle to circle to square and
• the long line is either horizontal or vertical, and then identify the right answer! 

Got the answer? Don’t forget to check the bottom of the page!

For even more HSBC logical test practice, check out our video below for 5 more logical reasoning questions with worked solutions: 

HSBC Situational Judgement Test Questions

What is the HSBC Situational Judgement Test?

The HSBC immersive assessment will mostly consist of work scenarios, essentially like a HSBC situational judgement test. Therefore your competencies and behaviours will also be assessed, based on the courses of actions you select in response to real-world scenarios.

Take a sneak peek into this HSBC online test with an example question our test developers have made to give you an idea of what your HSBC immersive questions may look like

Uncover the top 5 tips you can use to ace your HSBC situational judgement questions with our quick video below:

7 Tips to Crack the HSBC Immersive Assessment

1. Consider the skills required and values of HSBC when approaching the situations. Which solution or approach best suits you and matches HSBC’s values?

2. Practice! Take HSBC practice assessments to help you familiarise yourself with the test format and to develop your cognitive ability and time management skills.

3. Read the instructions carefully before you begin the HSBC test. There may be crucial information in the scenarios and instructions to consider before you attempt to answer.

4. Check your tech to make sure you have a strong internet connection. Whilst the HSBC online test is mobile friendly, for the best performance use a laptop or desktop computer.

5. Bring a pen and paper. It may be useful for you to make notes during the HSBC test and use them for calculations. Don’t forget a calculator too!

6. Find a good environment to ensure you have a maximum focus for the HSBC immersive test. Aim to take the online test in a quiet place where you won’t be distracted.

7. Focus on the information provided. While the HSBC test may require you to use reasoning skills, ensure you avoid using external information when answering questions.

After acing the HSBC online immersive assessment, you will be invited to complete the second stage of the assessments: the HSBC job simulation.

HSBC Online Job Simulation

What is the HSBC Job Simulation Assessment?

The HSBC Job Simulation assessment is the second step of the HSBC assessment process and where you will be shown fictitious information and requested to analyse numerical data, provide written responses, and record video responses to 15 questions in total. The assessment lasts for about 35 minutes.

What types of questions are asked in the HSBC Job Simulation?

There are four main types of questions used in the HSBC Job Simulation assessment:

1. Situational judgement questions
2. Personality profiling questions
3. Video interview questions
4. Free text questions

Check out below for an overview of what you can expect in the HSBC Job Simulation assessment stage:

Top Tips to Ace the HSBC Job Simulation Assessment

1. Get prepared: Make sure to practice and prepare responses before submitting the final answers.
2. Manage time: The time allotted for each task or question may be limited, so it is important to manage your time effectively and ensure that you answer each question accurately within the given timeframe.
3. Read and understand the instructions: for the HSBC Video Set-Up interview to avoid mistakes while taking the test.

Once you have aced your HSBC assessment tests, you may be invited to an interview or to a HSBC assessment centre. Keep reading to find out more about the HSBC interviews!

HSBC On-Demand Video Interviews

What is the HSBC video interview?

The HSBC on-demand video interview is a pre-recorded interview with a virtual interviewer. Here, you will be given a set amount of time to record your response to each question. Alternatively, you may be invited to a live video interview using Modern Hire.

Does HSBC use a telephone interview?

The questions asked in the HSBC video interviews will be competency-based (CBI), behavioural, or strength-based depending on the role you have applied for.

Keep reading for two commonly used examples of HSBC competency-based interview questions and answers in your video interview.

Good Answer: 

• Situation – I once dealt with a client who was dissatisfied with our services in my prior position as a customer service associate. 

• Task – The customer was irritated that it was taking so long to fix a complicated problem that needed a lot of attention.

• Action – To deal with the circumstance, I listened attentively to the client’s worries and empathised with their frustration. I then collaborated with my team to figure out a solution to the problem as quickly as possible. I kept the customer informed of our progress throughout and ensured that they were happy with every step we were taking to resolve their problem.

• Result – As a result of our efforts, we were able to swiftly and satisfactorily resolve the client’s problem. The client was satisfied with the quality of care we gave and remained a loyal customer.

• Reflect – Looking back, I believe that listening to the customer’s perspective is key to solving the solution, and that effective communication is vital to ensure success for everyone involved. 

Good answer: 

• Situation – As a retail assistant at a local department store, I was often juggling multiple tasks and going between several customers at once.

• Task – I needed to prioritise my tasks to ensure that the customers were very satisfied with our service and that I was effective and efficient.

• Action – I first created a to-do list for the daily responsibilities, prioritising on importance and urgency. For larger tasks, I set specific deadlines at the beginning of each week to help me stay focussed. I also regularly checked in with my manager to ensure that I was aligned with the store’s priorities and to get any additional support if needed. Where required, I broke down the larger tasks into smaller, manageable activities and delegated some to my fellow co-workers, to help me stay on track.

• Result: I was able to consistently meet or exceed my sales goals, and received positive feedback from my manager and customers. I was also able to maintain a good balance between customer service and administrative tasks, which enabled me to exceed expectations.

• Reflect: Finding a good balance between efficiency and effectiveness is a challenge for dynamic, fast-moving roles. Looking back, I appreciate and used the support of my colleagues and manager, as well as organisational skills to plan ahead and manage the day-to-day pressures. 

So how do we ace these interview questions? Check out our 5 easy-to-follow tips below:

5 Top Tips to Ace HSBC Interviews

1. Find a quiet space without any disturbances or background noises.

2. Keep your CV in front of you so that you can explain your past experiences and achievements without missing out on any key points. 

3. Use the STAR+R Method to structure your answers to competency-based questions.

4. Show confidence while responding by speaking clearly and with a calm tone of voice. 

5. Stay up-to-date with industry news and trends; this can help you build your answers to use in the interview.

Check out the video below for even more tips and tricks you can use in your HSBC competency-based interview:

Prepare for your interview questions commonly used by HSBC with our 60 unique video interview sets used across top industries on our Practice Video Interviewing Platform.

Once you’ve aced your job simulation or video interview, you will shortly be invited to the next and final stage of your application journey: the HSBC Virtual Experience Day.

HSBC Virtual Experience Day

What is the HSBC Virtual Experience Day?

The HSBC Virtual experience day or HSBC Assessment Centre is the final stage and an important step in HSBC recruitment. The candidates will have to go through a virtual or face-to-face interview with the key members of the relevant business area. 

During the HSBC assessment centre, you may be assessed through the following activities:

• HSBC Group exercise
• HSBC Case exercise
• HSBC Presentation exercise
• HSBC Final Interview

Keep on reading below to discover more about each of these exercises.

What is the HSBC Group Exercise?

In your HSBC group exercise, candidates are divided into groups, and you will have to complete the task as a team. You will be assessed on your ability to communicate, share ideas, lead the team, solve problems and manage time effectively. 

4 Tips to Ace the HSBC Group Exercise

1. Be Confident: You must showcase your confidence through how you speak and your tone. This also helps you stand out from the rest of the group.

2. Contribute ideas: share and argue your ideas, but don’t speak over others. Develop existing points to build on others’ ideas.

3. Show active listening: Be open to other people’s thoughts and suggestions. Ask questions and engage with your fellow team members.

4. Keep an eye on the time: As with other exercises, this task will be timed. Ensure to monitor the time to ensure the team completes the project on time.

Pause for a moment and check out our expert video for more details on how to ace your HSBC group exercise below:

What is the HSBC Case Study Exercise?  

The HSBC case study exercise is used to evaluate your analysis, problem-solving and leadership skills. For this activity, you will be provided with a case or problem related to the business scenario which HSBC may have encountered before.

4 Key Tips to Pass the HSBC Case Study Exercise

1. Assess the problem at play: Ensure that you completely understand the task at hand. Read the case study carefully and take notes on the key information. 

2. Break it down: Divide the overall project into smaller components and tasks. Use the data given to outline the potential issues and possible solutions.

3. Keep track of the time: Ensure to spread the time across the smaller tasks to ensure you complete all of the areas.

4. Check your writing: It’s key to remember that if your assessor struggles to read your writing, they may miss your important points.

What is the HSBC Presentation Exercise?

During the HSBC presentation exercise, your communication and presentation skills are evaluated based on marking criteria based on your performance during a presentation on a given topic related to the job role.

4 Tips to Ace the HSBC Presentation Exercise

1. Practice your delivery and timings. Monitor your tone of voice, pace, and body language. 

2. Acknowledge your target audience: Recognize your audience’s requirements and tailor your message to them. Consider your audience’s level of understanding and experience, and adjust your presentation appropriately.

3. Have a defined structure: Create a straightforward and rational presentation framework that includes an introduction, major points, and a conclusion. Make use of headers and subheadings to help your audience comprehend.

4. Use visuals to back your show, such as slides, graphs, charts, and photos. Make sure your visuals are obvious and simple to understand, and avoid adding too much information onto your slides.

What is the HSBC Final Interview?

The HSBC final interview is usually the final stage of the HSBC assessment process for many graduate and internship programmes. This interview is normally performed with a team leader or a recruiting manager and will be strength-based (SBI). You may have multiple rounds at this stage.

How to Pass the HSBC Final Interview

1. Research HSBC: Study the values and culture of HSBC and role using the job description. These are crucial to understand the key reasons why you have applied for HSBC, as this is often asked during the interview.

2. Practice strengths-based interview questions: During the HSBC assessment centre, assessors focus on your key strengths. Prepare for strength-based interview questions and consider how your answers show your potential and suitability for the role.

3. Keep your answers simple: It’s important to stay to the point, while avoiding keeping the answer too short or long. Avoid finishing the answer abruptly by returning back to the question.

4. Show your enthusiasm: Demonstrating good body language not only shows you are well-mannered and professional, but also keen for the job. Maintain relaxed eye contact and use subtle hand gestures to help aid your answers.

5. Ask insightful questions: This is a great opportunity for you to learn more too! Prepare some thoughtful questions of your own about the role, the team, or the company to demonstrate your interest and engagement.

6. Follow-up: A few days after the interview, send a thank-you email to express your appreciation for the opportunity to interview. This gesture shows your professionalism and that you are still interested in the role.

Wondering what questions you can ask the interviewer? Here are our top 5 questions you should ask in your HSBC interview:

Shortly after impressing your assessors at the HSBC Virtual Experience Day, you will be contacted for the next steps and onboarding. Congratulations!

But wait, before you go…

Keep reading below to discover the range of career opportunities HSBC currently offers for freshers and students.

HSBC Early Careers

HSBC offers a range of internship and placement opportunities for students and recent graduates. 

Internship Program

HSBC provides college and graduate students with summer employment opportunities. These programmes usually last 10-12 weeks and offer hands-on training in a variety of business fields such as 

• finance 
• marketing
• technology and others. 

The application procedure typically starts in the fall, and applicants are chosen after a thorough screening process.

Graduate Programs

The HSBC Graduate Program usually lasts 18-24 months and provides comprehensive training in various business fields. Graduates can choose between:

•  Global Banking and Markets 
• Commercial Banking
• Retail Banking and 
• Wealth Management programmes.

Apprenticeship Program

HSBC provides apprenticeship programs for people who want to work in finance but prefer a hands-on approach to learning. These programs, which usually last 18-24 months, combine on-the-job instruction with classroom learning.

 Apprentices can select from a variety of classes, including:

• Customer Service
• Finance
• Digital Innovation

Candidates will have to complete an online application and attend an interview. After passing background checks and other pre-employment requirements, the program will then extend an offer to successful applicants.

Check out more answers to some of the most commonly asked questions below about the HSBC recruitment process! 

HSBC Online Assessment FAQs