GraduatesFirst Ltd. is not associated with J.P. Morgan Chase Bank. We provide preparation materials for J.P. Morgan Chase Bank candidate assessment.
The text below provides a full candidate recruitment, assessment and preparation guide and practice for those applying to jobs, internships and graduate programs at JP Morgan.
Our website provides scientifically validated practice assessments tests, interviews and assessment centre exercises that can be used to practice and prepare for the recruitment and assessment process.
Check here for Free and Premium aptitude assessment tests and video interviews to practice and prepare for JP Morgan recruitment.
If you are aiming to apply to JP Morgan or have a JP Morgan assessment test coming up, our text below is the best place to start.
Not sure if you should practice to prepare for the JP Morgan assessments? According to research, 60-80% of candidates are rejected based on their aptitude tests results. It is proven that practice increases your chances of getting hired.
A recent study (Bradley et al, 2019) found that candidates who do not practise assessments, tend to fail at the first hurdle of psychometric assessments (54%-84%). This study looked at the Top 100 global employers.
In a nutshell:
How to prepare for the JP Morgan assessment process and tests to get the job?
Understand Pymetrics game assessments. Uncover what they measure, what activities you need to do and how much time you have to take them. Practice with us today, games similar to those used by JP Morgan.
JP Morgan uses a variety of aptitude assessment tests. These may include:
You may get rejected already after your numerical reasoning tests and SJTs. These tests sift out 50-80% candidates. The only proven way to get to the next round is practice.
You should practice answering questions that typically come up in interviews for banking jobs. Your answers need to flow and be timely. Avoid filler words. Your verbal communication should be convincing, filled with content that presents you in the best way for the job.
Prepare for an online video interview by running mock interviews answering typical banking interview questions. For JP Morgan interview practice, use:
Our video interview practice platform contains predefined competency and industry questions for banking and emulates experience you will have in platforms used for employers’ interviews (Hirevue, Pymetrics, Sonru). Always record your answers and watch them to develop your interview technique, timekeeping and words used. Repeat recordings until you feel satisfied.
Use the STAR method for your answers and practice each answer several times.
JP Morgan makes use of a variety of competitive exercises during the assessment center to find the right candidates. Ensure that you practice a variety of exercises including:
Sharpen your communication and teamwork skills and keep an eye on the time. Research online, prepare and practice presentation of as many business case studies as possible. Be aware; not many get to this stage. The competition is very fierce.
Review your CV/Resume to prepare for your series of one-on-one interviews. Expect and practice for behavioural and competency-based questions.
Aim to stand out. They have interviewed dozens or hundreds of candidates at this final stage.
Refine your technique for your final KPMG interview to showcase your:
For your final interview, use the video interview platform and record yourself answering the consultancy questions.
Continue reading to get answers to these critical questions:
Looking into assessments with JP Morgan, simply use your fingertips or click in the table below to practice assessments relevant to your assessment process!
When you apply for JP Morgan, practice your online aptitude tests with us to improve your results and get scores above their threshold.
Do not miss this opportunity. Enjoy the learning and best of luck!
Before we dive into the details of JP Morgan’s process, let’s spend some time getting to know their company.
Who are JP Morgan Chase?
JP Morgan Chase is an American global banking and financial services holding company headquartered in New York City. At the time of writing, it was the world’s most valuable bank by market capitalization. It is a major provider of various investment banking and financial services. JP Morgan employs almost 170 thousand employees and offers exceptional development opportunities.
Every year JP Morgan receives hundreds of thousands of job applications. Unfortunately for applicants, there are limited number of openings at JP Morgan and so the competition is extremely tough. In order to streamline the recruitment process, JP Morgan uses online aptitude tests, often rejecting more than 60% of candidates, depending on the business line.
The JP Morgan recruitment process comprises five different stages, each requiring you to do your best and outperform your competitors if you want to land your dream job. We are providing this step-by-step guide so you can benefit from expert tips for each of JP Morgan’s recruitment process, which is as follows:
Despite the number of different areas and levels within JP Morgan, most JP Morgan recruitment processes follow a very similar path.
These are the five steps of the JP Morgan job application process:
With the plan in order, let’s head right in!
What is the JP Morgan Online Application?
JP Morgan’s Online Application is the first part of the JP Morgan recruitment process and your first chance to set a good impression and stand out from your competition. The online form will ask you to provide details of:
Apply as early as possible. Applications are reviewed on a rolling basis, and so by doing so you increase your chances of progression to the next stage of the recruitment process.
What are examples of JP Morgan motivational questions?
JP Morgan’s online application stage will very likely include some motivational questions, such as:
How to answer JP Morgan Motivational Questions
JP Morgan Motivational Questions should be answered by considering these following points:
Now, you’re on top of your JP Morgan online application, however, this is where the hard work really starts. We now delve into the intricacies of JP Morgan’s assessment process.
We know you’ve got this!
JP Morgan Pymetrics game-based assessments await you if you are one of the many that have applied for student programs. Game assessments may seem like a lengthy process, but becoming an expert is key in order to complete your application process and succeed. It is worth bearing in mind that when applying for other positions however, your application will need to be shortlisted before you even reach the game-based assessments.
What are JP Morgan Pymetrics Game Assessments?
JP Morgan Pymetrics Game Assessments are basically games that have the power to assess your cognitive, technical, and emotional attributes. Many companies in today’s world use game-based assessments to help them understand if the candidate possesses the key skills that are required for a particular job position, and Pymetrics is one of the leading suppliers of such game-based assessments. The Pymetrics games consist of a series of 12 mini games which need 20-30 minutes to complete. These games are as follows:
All these games are simple to understand, and do not need any prior gaming experience. So, remain completely relaxed, but alert throughout. This is still an assessment, and requires huge amounts of attention. You can discover more about Pymetrics game assessments in our dedicated, in-depth article on Pymetrics games. Develop your understanding of how to play, how much time each of these games take and all the things you need to keep in mind while playing.
Start your JP Morgan prep with our detailed Balloons Game video below!
How do I prepare for JP Morgan Pymetrics test?
JP Morgan Gamified Assessments require much preparation to be ready for. Here are some tips to do prior to sitting these games.
JP Morgan Game Assessment Top Tips
Here are our top 3 JP Morgan Game Assessment top tips, to nail these assessments, and put yourself in the best place to succeed.
Consolidate your game assessment chances by checking out our game assessment top tips video below.
Once you have cracked the JP Morgan games, you have some key assessments to follow, of which you may be more familiar – JP Morgan Aptitude Tests.
JP Morgan aptitude tests can be expected after you complete the JP Morgan application form and game assessments. There are two primary aptitude tests used by JP Morgan, their Situational Judgement Test and Numerical Reasoning Test. You will be expected to also take both of these aptitude tests online. Let’s take some time now to familiarise ourselves in this section with each of these.
Depending on your line of business, the aptitude tests used may include JP Morgan’s:
The difficulty level of the JP Morgan’s online tests will depend on the business area and position you applied to, so be sure to carefully read all the information in the aptitude test invite email.
What is the JP Morgan Situational Judgement Test (SJT)?
For even more depth on what the Situational Judgement test may look like with JP Morgan’s, be sure to have a thorough review of our SJT video below.
How long is the JP Morgan Situational Judgement Test?
JP Morgan’s Situational Judgement Test will only take around 30 minutes to complete.
JP Morgan Situational Judgement Test Tips to Prepare
JP Morgan Situational Judgement Tests must be prepared for in the correct way. Here are 3 things you must do ahead of your JP Morgan assessment to give you the best chance of succeeding.
For more hints on how to pass a situational judgement test, visit our YouTube channel.
All set to take on a JP Morgan style Situational Judgement Test question?
JP Morgan Situational Judgement Style Sample Question
Let’s introduce you to a JP Morgan-style Situational Judgement Test question to give you a clear idea of what these tests are actually like. So, use all the tips you’ve learnt in the above video and try to answer this sample SJT question.
Remember, each situational judgement test question will require you to hone one particular competency, such as team work. It is helpful to read the situation provided, and then quickly consider which competency the employer is looking for before answering.
Question: You have been working hard to collate and analyse data in advance of two upcoming customer meetings. You are looking forward to sharing your findings for both customers as it could potentially drive real value to them and also create more opportunities to work with them. Your colleague successfully manages both of your customers’ accounts and will be joining you to take advantage of the opportunity to generate more work. On the day of the first meeting, your colleague takes the lead and covers some aspects of your findings, leaving you with very little time to speak. Although your colleague has a strong relationship with the client, you would have liked to have had the opportunity to contribute more. Your second client meeting will be taking place the following day and you are thinking about whether or not to bring it up with your colleague.
What do you think is the best approach?
According to our analysis, Option D looks like the best approach, as such experiences can be good opportunities to learn and develop new skills. There is nothing wrong in kindly expressing your views to contribute more. By doing so, not only do you develop yourself further, you can assist your colleague in developing such client relationships in the future. This is the best course of action, therefore.
On the GF platform, we will be helping and guiding you throughout the practice by providing a detailed analysis report after you finish the tests.
For more PRACTICE QUESTIONS similar to a JP-Morgan-style situational judgment test, sign up here
Situational Judgement Test is just one of the aptitude assessments that JP Morgan may require of you. The other, don’t forget, is a JP Morgan Numerical Reasoning Tests – which we have the low down on in the next section.
What is the JP Morgan Numerical Reasoning Test?
JP Morgan’s numerical reasoning test is crucial for them as a company as in any role that you use numerical skills and ability to interpret data from tables and charts. The JP Morgan numerical reasoning test will examine your ability to understand a previously unseen passage – as well as its data. You will be required to perform basic GCSE Maths calculations which contain basic questions from ratio-proportions, average, percentage, profit and loss, etc.
So be relaxed! All you need to pass this test is to revise the maths you’ve done in high-school. The complexity of this does not lie in the knowledge tested but in the time pressure and stress involved. When taking your numerical reasoning test, you will have less than a minute to read the question, analyse the data provided and perform the necessary calculations.
So what can you do to ace your JP Morgan Numerical Reasoning Test? Brush up your High-school maths of course! But also the following…
JP Morgan Numerical Reasoning Test: Tips and Tricks
The only way to succeed is to take practice tests beforehand. By doing so, you familiarise yourself with the types of questions and become more confident. Learn how to manage your stress in a safe environment and you will not have to face rejection – just because you were unfamiliar with the process.
Kick off your numerical reasoning tests success by using our in-depth Numerical reasoning Guide.
For more hints on how to pass a numerical reasoning test, visit our YouTube channel
Now that you know all about Numerical Reasoning Tests and how to crack them, test yourself by solving the following question and see how long you have to go.
JP Morgan-style Numerical Reasoning Test example
If you are looking for more JP-Morgan-style numerical reasoning tests with answers, worked-solutions and professional score reports including personalised tips based on your performance – then Graduates First has it covered.
Super eager to get started with numerical prep? Don’t miss our step by step example numerical question and answer video below.
For more Numerical Reasoning Test practice questions, register for Graduates First Numerical Reasoning Test Package now!
You may be thinking, ‘this all seems like a long process’… well there are two more stages yet to go through. The great news is that JP Morgan move next onto more interactive assessments, really giving you the chance to learn more about the role you are applying for at JP Morgan.
What is the HireVue interview in JP Morgan?
JP Morgan HireVue interview is the stage that follows success in JP Morgan aptitude tests stage. Here are 4 key facts about the JP Morgan HireVue interview before you sit this assessment:
Gain further key insights in this under 1 minute video of what employers look for in an interview that you may find at JP Morgan.
Why does JP Morgan use HireVue?
JP Morgan uses HireVue because they provide the best AI technology for the video interviews which is capable of assessing your body language, expressions and tone along with the responses. If you’re curious to dive deeper into why AI is used by HireVue and other video interview providers, don’t be afraid to get reading. Because of the use of AI in Video Interviews, you need to practice a lot before you sit for an actual interview because it’s not just the responses that you need to get straight but also your expressions and tone.
And, you can also check out our video below on AI’s usage in video interviews!
How do I prepare for HireVue JP Morgan interview?
JP Morgan’s Video Interview can be prepared for before the actual interview. All you have to do is find a practice solution. We’ve got you covered, practice video interviews and experience questions similar to those asked in your HireVue interview. With the help of our video interview practice, you can make out what changes you need to make while delivering your video responses for yourself at the end of the interview. Ask your friends how they would perceive you by showing them the video, and then make necessary adjustments and improvements. Within our video interview practice, we offer a set of typical questions for a banking specific video interview, you can use this to give yourself the best chance of being fully prepared for your upcoming JP Morgan interview.
To give you a head start here are some of the top JP Morgan-style banking interview questions with top sample banking interview answers
JP Morgan-style Banking Interview Questions and Answers
Let’s explore two of the top banking questions that could pop up in your JP Morgan HireVue Video Interview;
Banking Interview Question 1: What do you feel are the most important skills for a banking professional to have?
Answer: I believe that there are many different skills that are crucial for a banking professional, and they can change depending on the role you are working in. However, the key skills in banking I would say are strong analytical skills, time management, team working, and good mental maths generally. Meanwhile in a customer facing role having good patience and critical thinking with a positive mindset when interacting with customers to improve their satisfaction through strong communication skills. STAR: I have gained this understanding through my experience working in the banking industry as a Bank Clerk. During my time in this role I was tasked with having attending a networking meeting in which I had to maintain a clear and open communication network with my peers while also having a strong time management system to ensure that I was collecting and processing the information required in a timely manner. This allowed me to meet all deadlines set for me which I was greatly praised for.
Answer: I believe that there are many different skills that are crucial for a banking professional, and they can change depending on the role you are working in. However, the key skills in banking I would say are strong analytical skills, time management, team working, and good mental maths generally. Meanwhile in a customer facing role having good patience and critical thinking with a positive mindset when interacting with customers to improve their satisfaction through strong communication skills.
STAR: I have gained this understanding through my experience working in the banking industry as a Bank Clerk. During my time in this role I was tasked with having attending a networking meeting in which I had to maintain a clear and open communication network with my peers while also having a strong time management system to ensure that I was collecting and processing the information required in a timely manner. This allowed me to meet all deadlines set for me which I was greatly praised for.
This example showcases that the candidate has a good understanding of the skills required for the role they have applied for but also that there are other important relevant skills to the company.
Banking Interview Question 2: What do you do if a customer comes in claiming they are charged a fee they should not have received?
Answer: In this scenario, the first thing I would do is be open and showcase active listening, taking time to listen to the customers complaint and analyse the situation to find the best solution. By encouraging the customer to interact and expand on the problem I can find what the root of the issue is and where this charged fee has originated from. After gaining this information my next move would be to thank the customer for bringing this issue to me and to reassure the customer that the situation will be investigated immediately, with an understanding that all customers feedback is valuable. Once this has been established I would then explain the steps that I will take to solve this problem to the customer while being be sincere throughout the whole process. This will keep the customer engaged and reassured with my clear information and proactive approach. Finally, once I have gathered the information to provide a suitable solution to their claim, I will report this solution to customer and offer more support for any more help they may require. STAR: I have experience in this sector working in a customer-facing role and have utilised this system to gain positive feedback from the customers. For example I previously worked as an intern as a Customer Service Provider, in this role I engaged with a customer who was upset after making a payment had been made in their account twice. I dealt with this problem by actively listening to the customers complaints and identifying what the payment was for and why it had occurred twice. I thanked the customer for bringing this to me and explained that I needed some more information about their account before I could make any changes which they then gave to me. Finally, I explained the steps I took to get the information of their second payment and notified my superior to give the customer a refund which was done quickly. As a result of my actions I reassured the customer who was satisfied with my efforts and attentiveness. In fact, the customer left a positive review of the company as a direct result of my actions.
Answer: In this scenario, the first thing I would do is be open and showcase active listening, taking time to listen to the customers complaint and analyse the situation to find the best solution. By encouraging the customer to interact and expand on the problem I can find what the root of the issue is and where this charged fee has originated from. After gaining this information my next move would be to thank the customer for bringing this issue to me and to reassure the customer that the situation will be investigated immediately, with an understanding that all customers feedback is valuable. Once this has been established I would then explain the steps that I will take to solve this problem to the customer while being be sincere throughout the whole process. This will keep the customer engaged and reassured with my clear information and proactive approach. Finally, once I have gathered the information to provide a suitable solution to their claim, I will report this solution to customer and offer more support for any more help they may require.
STAR: I have experience in this sector working in a customer-facing role and have utilised this system to gain positive feedback from the customers. For example I previously worked as an intern as a Customer Service Provider, in this role I engaged with a customer who was upset after making a payment had been made in their account twice. I dealt with this problem by actively listening to the customers complaints and identifying what the payment was for and why it had occurred twice. I thanked the customer for bringing this to me and explained that I needed some more information about their account before I could make any changes which they then gave to me. Finally, I explained the steps I took to get the information of their second payment and notified my superior to give the customer a refund which was done quickly. As a result of my actions I reassured the customer who was satisfied with my efforts and attentiveness. In fact, the customer left a positive review of the company as a direct result of my actions.
This is a great example of how the candidate has dealt with the scenario in question and is using the STAR method to clearly explain the process they went through to resolve the situation.
Some lines of business will involve more traditional first-stage interviews, and these are conducted over-the-phone. Nevertheless, the types of questions you should prepare yourself for will be similar.
Important tips for a JP Morgan Hirevue video interview:
Remember, 3 minutes to record answers is not a long time, so make sure that your responses are precise and clear!
Here are the things you should focus on:
You may also practice Video Interviews with GF and our AI-powered technology with questions, feedback and unlimited recordings. Find out more about GF’s Video Interviews.
You’ve got this far, so don’t stop the pace now. We head forward into the final stage of your JP Morgan application, the JP Morgan Assessment Centre.
What is the JP Morgan Assessment Centre?
JP Morgan Assessment Centre is almost the recruitment stage; so, congratulations if you have made it this far. There are only a few things left before you land your dream job.
The JP Morgan assessment centre will be a chance for you to network with professionals working at JP Morgan, and learn more about the company. It is the perfect time for you to get a better insight into what it is like to work at JP Morgan.
However, you will still need to go through a few assessments to prove that you are an ideal candidate for the job. These might involve:
What is the JP Morgan group exercise?
JP Morgan Group Exercise will examine your ability to work as part of a team. Throughout this task, various JP Morgan employees will observe you and how you solve problems, when required to work with others.
Top 9 Tips for the JP Morgan Group Exercise
Here are a few things you have to keep in mind when going in for the JP Morgan group exercise are:
You can start to get used to JP Morgan-style assessment centre Group exercises with Graduates First. Make use of industry standard mark sheets, to see what JP Morgan are looking for in your performance.
During your practice on the Graduates First platform, why not supplement your learning with our dedicated Group Exercises page.
Now you are ready to go and ace your Group Exercise! After the group exercise you’ll be tasked with something less conversational, a JP Morgan Written Exercise.
What is the JP Morgan Written Exercise?
JP Morgan Written Exercise will ask you to prepare a response to a previously unseen case study problem. It will be provided in the candidate brief given to you.
Our top JP Morgan written exercise tip is to start by skimming through all the information in the candidate brief and then plan your response quickly. You should not start to answer before you form a clear idea for your response. Always check your spelling and watch the time – in many cases it might be better to miss one or two arguments in order to finish the task on time.
JP Morgan Written Exercise Top Tips
Don’t forget that you can prepare any time using GF’s example written exercises prepared by expert psychologists, with decades of experience in the field.
Now, you’ll be ready to succeed in written exercises. As such, it’s about time we investigate and spill the beans on your next JP Morgan Assessment Centre Exercise – a role play exercise
What is the JP Morgan Role Play Exercise?
JP Morgan’s Role Play Exercise will ask you to analyse a set of information. You will be given around 20 minutes to work in a pair and consider the information provided and prepare with your partner a response. Once this initial understanding is complete, the second part will involve your interviewer playing the role of a client and you will be representing JP Morgan.
How to ace your JP Morgan Role Play Exercise?
The JP Morgan role play exercise will be assessed by one or more of the JP Morgan team, and so you will need to demonstrate certain things to succeed. You will need to demonstrate:
You can start to prepare for the assessment centre role play exercise right now. Head over to the role play assessment centre info page to develop your knowledge of what this exercise could entail.
You’re doing great. We’ve covered almost the whole JP Morgan recruitment process through this article guide. As you may have anticipated, we close with the JP Morgan Final Interviews.
What are the JP Morgan Final Interviews?
JP Morgan Final Interview is the final stage of the recruitment process and will consist of a number of one-on-one interviews with directors or senior managers from the business area you wish to join. These will be competency based, and will be a final chance for you to demonstrate your passion, skills and enthusiasm to work for JP Morgan. The questions are very likely to be technical and involve some knowledge of the area you are applying to. By this point, you should have already done extensive research about the company and: its place in the market, recent developments, technological changes – as well as learning as much as you can about the role you applied for.
How to prepare for the JP Morgan final job interview
We’re right by your side. Graduates First has curated hundreds of questions for you to practise both for Strength-based Video Interviews as well as Competency-based Video Interviews and you will also get an AI generated feedback once you finish. So, what are you waiting for? Start practising right away!
Gain key insights in this under 1 minute video what is a competency that you may come across at JP Morgan.
Top JP Morgan Interview Tip: At the end of the interviews, you will be given a chance to ask questions. You must definitely use this opportunity! This is a way of showing that you are interested and motivated, so prepare some thought-provoking and interesting questions beforehand. You can also ask your interviewer about their career path.
Now you’ve done excellent to reach this stage! You should hear back within a couple of weeks of your final interview. Regardless of the outcome, you should be extremely proud of coming this far.
Do you want to pass your JP Morgan assessments for the first time? Sign up for tools offered by Graduates First, the only aptitude practice test experts that provide tests for students for 100+ universities in the UK, Asia and continental Europe.
Go to Graduates First now and select from the range of products we offer at no risk. We offer FREE practice aptitude tests and a comprehensive premium package with a full set of assessment tools for candidates (numerical, logical, verbal reasoning, situational judgment tests, assessment centre exercises and more). Buy with peace of mind without commitment to a full 100% money back guarantee if you do not pass your job tests.
Correct answers to example questions:
Numerical Reasoning Test: D
VIEW OUR TEST OPTIONS
Tel +44 (0) 845 269 0027
6 Queen Street