SUMMARY
CONTENTS
Are you applying for the Hilton internships or preparing for the Hilton hotel job interview? Find everything you need to pass your upcoming Hilton hotel selection process in the UK, the US and across the globe in this guide.
Our website provides scientifically validated practice assessments tests, interviews and assessment Center exercises that can be used to practice and prepare for the recruitment and assessment process.
YOU MIGHT ALSO LIKE
Johnson & Johnson Assessment Guide
P&G Assessment Guide
LVMH Assessment Guide
L’Oreal Assessment Guide
M&S Assessment Guide
Not sure if you should practice to prepare for the Hilton hiring process? According to research, 60-80% of candidates are rejected based on their aptitude test results. It is proven that practice increases your chances of getting hired.
A recent study (Bradley et al, 2019) found that candidates who do not practice assessments, tend to fail at the first hurdle of psychometric assessments (54%-84%). This study looked at the Top 100 global employers.
In a nutshell:
Hilton will invite you to take the Hilton online tests once they select your application. These Hilton assessment tests include:
You may get rejected already after your aptitude tests. These tests sift out 50-80% of candidates. The only proven way to get to the next round is to practice.
Prepare for your Hilton HireVue video interview by running mock interviews and answering typical interview questions for the role you are applying for. For Hilton interview practice, use the following:
Our video interview practice platform has predefined competency and industry questions. It mimics the experience you will have in the platforms employers use for interviews. These include Hirevue, Pymetrics, and Sonru.
Use the STAR method for your answers and practice each answer several times.
After passing all the other stages of assessment, you will be invited to the Hilton assessment center. This will consist of the following exercises:
Continue reading to get answers to these critical questions:
Looking at Hilton assessment test, click on the table below to practice assessments relevant to your Hilton hiring process!
Go Premium to get lifetime access to all our practice assessments listed above and ace your Hilton assessment tests, first time.
In this guide we will cover the Hilton hiring process, starting with some background info that you’ll need to go further.
Hilton is an American multinational hospitality company. It runs and franchises hotels, restaurants, and timeshares worldwide. Conrad Hilton founded Hilton Hotels Corporation in 1919. Today, Christopher. J. Nassetta leads it. The company has its headquarters in Tysons, Virginia, United States.
Hilton has 22 brands that cover different markets and are in 118 countries and territories. The total strength of employees at Hilton is around 178,000. And thousands of people apply each year for jobs at Hilton.
What job functions do these people apply to? Find Hilton hotel jobs you can apply to ahead.
Hilton has many job functions. Let’s explore a selection of them listed below:
To align your application with the spirit of Hilton, you must show you’re right for the roles. To do this, you must grasp their values. These values provide insight into the organizational culture and expectations.
Curious to discover what they are? Let’s delve into them.
Hilton’s values are the foundational principles of the corporation. These values are:
Hospitality:
Hilton is passionate about delivering exceptional guest experiences.
Integrity:
The company expects integrity in its employees. Those who believe in doing the right thing, all the time.
Leadership:
Hilton is the leader in their industry and their communities.
Teamwork:
Hilton expects people who are team players in everything they do.
Ownership:
Hilton looks for people who own their actions and decisions.
Now:
Hilton aims to operate with a sense of urgency and discipline.
Now, you will need to do much more research than this to write a good resume to fit Hilton’s expectations.
Check out some of our research pointers below!
Explore more insights below to gain a competitive edge in your research using the pointers given below:
After doing your research, it’s time to dive into the Hilton online application. Keep reading to find out more.
The Hilton online application process has two stages. First, you will fill in your personal information, such as your name, address, and contact info. You will also upload your resume at this stage. Next, you will answer some questions which are about ethnicity, gender, and so on.
Check out a preview of your Hilton online application in the image below!
Image: Hilton Online Application
Source: Hilton Website
Hilton Online Application Tip: When applying for Hilton, show your employer that you can represent the brand well. Also, show that you understand its image. Customize your resume. This will help you emphasize your skills as an excellent service provider in the hospitality business.
To learn more about applying for Hilton hotel jobs, check out the video below:
After your online application is approved, the next step in the Hilton hiring process is the Hilton online assessment. Let’s dive into the details!
The Hilton online assessments are a set of psychometric tests. They aim to assess your thinking, abilities, and behavior. These tests are generally timed and MCQ-based. The results of these tests show your employer how your abilities align with the company’s expectations.
The Hilton online assessment tests include:
This overview covers the Hilton online assessments. Now, let’s delve into the details of each one, starting with the Hilton numerical reasoning test.
The Hilton numerical reasoning test will be part of the test. You will analyze data from graphs, percentages, and tables. You will get 20 minutes to complete, and one minute per question. So, in total, you will generally get 20 questions to solve. But, sometimes the number of questions may vary.
Hilton aims to gauge your:
Gain key insights in this under 1-minute video about Hilton’s numerical reasoning test:
Below, we have provided 7 top tips that will help you ace your Hilton numerical test.
Practice FREE QUESTIONS similar to Hilton assessment tests, register with GF and take your FREE numerical reasoning test, or test your numerical skills with this example question below!
Hilton-style Numerical Reasoning Test Question Example
Solved it? Check the bottom of the page for the answer.
Looking for even more Hilton numerical reasoning test question practice?
Now, let’s move on to the next assessment: the Hilton logical reasoning test. Let’s explore this assessment in more detail.
What is the Hilton logical reasoning test?
The Hilton logical reasoning test will expect you to spot common patterns. You will then answer questions about them. You may need to identify patterns in graphs, tables, series, pie charts, shapes, etc. This test will assess your critical thinking ability.
The Hilton logical reasoning test assesses your:
Discover more about Hilton logical reasoning tests with this 1 minute video:
Our experts have outlined the following key steps to ensure your success in this Hilton assessment.
Practice FREE logical reasoning test questions, with our FREE logical reasoning test which is similar to Hilton tests, or have a go at the following Hilton-style logical reasoning test question below:
Hilton-style Logical Reasoning Question Example
Got the answer? Check it out at the bottom of the page.
Looking for even more Hilton logical reasoning test prep?
Next up, let’s look at another big assessment: the Hilton verbal reasoning test. Stay tuned for an insightful discussion on this assessment.
The Hilton verbal reasoning test has several questions that you must answer within a set time. You will get a series of paragraphs. You must read them and then answer the questions that follow. In this test, your options will be True, False, or Cannot Tell. This test will assess your analytical skills.
The Hilton verbal reasoning test assesses the following qualities:
Pause from reading and explore your Hilton verbal reasoning test with ease. Dive into this concise video covering everything you need to know about verbal tests.
So how do we pass the Hilton verbal assessment? We’ve got you covered with these 7 top tips to help you ace the Hilton verbal reasoning questions.
Feeling ready? Test your skills with our FREE Hilton-style verbal reasoning test questions, or challenge yourself with the quick question below!
Hilton-style Verbal Reasoning Question Example
Looking for even more Hilton online verbal test practice?
Now, let’s shift our focus to another crucial assessment: the Hilton personality test. Join us as we explore this assessment in detail.
The Hilton personality questionnaire aims to evaluate your dominant personality traits. The test offers valuable insights to the candidates. It shows your compatibility with both the position you’ve applied for and the corporate ethics of Hilton Worldwide.
The Hilton personality test aims to assess the following qualities:
Learn more about the Hilton personality test. See its key role in candidate evaluation in the short video by GF below.
You’ve learned about the Hilton personality tests. Now, let’s look at expert tips. They will help you do well on your upcoming test.
After passing the Hilton online tests, your next step is the Hilton HireVue video interview. Discover more about this pivotal stage in the process below.
The Hilton video interview will be a pre-recorded video interview by HireVue. You will have to record yourself answering a few pre-recorded questions. In this interview, you will get 3 minutes of answering time and 30 seconds of preparation time per question. You will face around 5-7 questions.
Watch our quick video below! It explores more about video interviews, including the Hilton interview.
Check out our top 7 tips to organize and structure your answers below:
Preparing for your Hilton interview? Practice more on such Hilton HireVue questions and get a detailed analysis of your responses using GF’s Video Interviewing Platform.
Now, let’s use these strategies as we respond to common Hilton interview questions.
Good Answer:
I am an ideal candidate for this hospitality role as I have 5 years of experience in customer service. I also have strong communication skills. I have a real passion for creating memorable guest experiences. These things set me apart.
I thrive in fast-paced places. I exceed expectations by seeing needs and fixing issues. Also, I am adaptable. I am good at teamwork. I work well with colleagues from diverse backgrounds. This makes sure operations run smoothly and guests are happy.
I am committed to the highest service standards. I am eager to help your team succeed.
One of my strengths is my exceptional attention to detail. In a hospitality role, ensuring every guest’s experience is flawless requires a keen eye for detail. I pride myself on keeping things very neat such as in dining areas, public spaces, etc. I attend to all my duties. This helps create a welcoming atmosphere for guests.
Also, I pay close attention to detail and anticipate and meet guest needs before they arise. This enhances their satisfaction. This strength raises the service level. It also boosts the establishment’s reputation.
Situation:
While working as a front desk agent at a luxury hotel, a VIP guest arrived unexpectedly. They did not have a reservation.
Task:
My task was to ensure the guest felt welcomed and accommodated. This was despite the lack of prior arrangement.
Action:
I immediately greeted the guest with a warm smile. I addressed them by name and showed real interest in their comfort. I managed to arrange a premium room upgrade and personalized amenities exceeded their expectations. I also gave them a welcome package with local recommendations which were according to their interests. Throughout their stay, I stayed in touch and made sure to handle any requests.
Result:
The guest was impressed by the personalized attention and felt valued throughout their stay. They praised the hotel’s exceptional service, leading to positive word-of-mouth recommendations and future bookings from their friends and family members.
Reflect:
This experience reinforced the importance of proactive hospitality and personalized service in creating memorable guest experiences.
Upon completion of your Hilton interview process, the next stage of assessment awaits. The fourth and final round of your Hilton assessment process is the Hilton assessment center.
Let’s delve into what this crucial stage entails.
The Hilton assessment center will aim to assess your behaviors and attributes in a work-like environment. You will be divided into several groups with other candidates for this stage. Once you form your teams, you will then sit for different assessment center exercises such as:
Let’s delve into each of these exercises one at a time.
In the Hilton role-playing exercise, you’ll act out a work scenario. This might be with your manager or another candidate. The goal? To show your customer service and critical thinking skills. These are key for a successful Hilton employee.
The Hilton role-playing exercise assesses the following skills:
Now that you know role-playing exercises, let’s cover some tips to boost your prep for the Hilton role-play exercise.
We are navigating the Hilton assessment centre journey. Our next destination is the Hilton presentation exercise. This stage warrants a closer examination to grasp its significance.
The Hilton presentation exercise will require you to present your views about a topic. Or, your response to a case study question in front of your assessors. Your assessors will likely measure your decision-making skills and attention to detail. They will also look at your communication and presentation.
The Hilton presentation exercise assesses the following skills:
Good To Know: You must stay within the time limit provided. If you exceed the time limit, you may lose points.
Now, as you prepare for the Hilton presentation exercise, it’s essential to follow these tips from GF. They will ensure your presentation is set for success.
Get ahead in your presentation exercise preparation with GF and discover real experience with how top employers such as Hilton assess candidates through presentation exercises and gain professional tips to improve your performance against competencies.
As you progress through the Hilton assessment centre, your next step is the Hilton team exercise. Let’s delve deeper into what this stage entails.
The Hilton team exercise aims to see how well you work in a team. It also tests how you collaborate to solve the organization’s issues. You will be put in a group. Then, the assessors will give you a topic or case study. You will need to solve it while taking into account your teammates’ views.
The Hiton team exercise assesses the following qualities in the candidates:
Learn the secrets for mastering Hilton team exercises and other assessment center activities. You can do this by watching our insightful video!
Preparation is key for your upcoming Hilton team exercise. To help you, we’ve set a list of expert tips to enhance your readiness.
Boost your Hilton team exercise preparation with GF. Learn how Hilton and other top employers assess group exercises. Get expert tips to improve and excel at showcasing key competencies.
After your Hilton assessment process ends, you should get an offer letter in the next week or two. This is if the Hilton career checks and other formalities finish.
Upon approval, envision yourself stepping into your dream role at Hilton. Congratulations on this significant milestone!
But wait, before you go!
Are you a student eager to embark on your career journey with Hilton? Look no further! Here, we give an overview of entry-level career opportunities at Hilton. Keep reading to explore the possibilities.
Hilton offers several opportunities to young individuals who are interested in the hospitality industry. These opportunities provide them with a deeper insight into this industry. Some of these opportunities include:
Let’s discuss these two early opportunities, starting with the Hilton internships.
The Hilton internships offer opportunities across different departments and locations. These internships provide valuable hands-on experience and an opportunity to learn from industry professionals in a dynamic environment.
The various Hilton hotel internships are:
Before you apply for Hilton internships, let’s review the basic eligibility criteria you need to meet.
Below, we have provided the eligibility criteria for each of the Hilton Internships:
Now that you know the eligibility criteria for all the opportunities you are interested in, you must know the application dates of these Hilton internships.
Hilton Internships-Application Dates: The application for the Hilton internships opens in the month of September and closes between October and November. So, make sure to start looking for the Hilton internships during that time.
Next, let’s look into the specifications of Hilton graduate programs.
The Hilton graduate programs are designed to provide recent graduates with valuable career development opportunities. These programs typically span various disciplines and offer structured training, mentorship, and hands-on experience within the hospitality industry.
The various Hilton hotels graduate schemes include:
To be able to apply to these Hilton hotel graduate schemes, you will be required to fulfill some basic eligibility criteria.
To gain more insight into the Hilton’s early careers, make sure you look into the Hilton careers website.
With that, we’ve equipped you with all the information needed to pursue your dream role at Hilton. For more insights into the Hilton recruitment process, see the following FAQs.
From sending your resume in till receiving the offer letter, the whole Hilton hiring process may take around 3-4 weeks. Depending on the job role and the urgency to fill that role, the time taken to hire may shrink to one week or expand to 5-6 weeks or more.
No, Hilton does not need previous experience generally. Yet, depending on the job role, you may need to have some basic experience. But that does not have to be at Hilton hotels only.
Yes, Hilton does call and contact your previous employers who’s name and contact information you have given on your application form or resume during the reference check.
Generally the Hilton recruiting team informs you of any news on your application. However, sometimes due to some internal disturbances they might not be able to send you a rejection email or text.
Yes, Hilton does urine tests for drugs. They also do other background checks as needed. They also conduct drug tests in the normal course of business.
Do you want to pass your Hilton assessment tests, first time? Take numerical, logical, verbal reasoning and situational judgment practice tests today with GF, the only aptitude practice test experts providing practice test solutions to over 150 UK universities and their students, and also across Asia and continental Europe. Practise with peace of mind without commitment to a full 100% money-back guarantee if you do not pass your job tests. Correct answers to example questions: Numerical Reasoning Test: C Verbal Reasoning Test: B Logical Reasoning Test: C
Do you want to pass your Hilton assessment tests, first time? Take numerical, logical, verbal reasoning and situational judgment practice tests today with GF, the only aptitude practice test experts providing practice test solutions to over 150 UK universities and their students, and also across Asia and continental Europe.
Practise with peace of mind without commitment to a full 100% money-back guarantee if you do not pass your job tests.
Correct answers to example questions:
Numerical Reasoning Test: C
Verbal Reasoning Test: B
Logical Reasoning Test: C
Start Preparing Today