American Express Recruitment Process, Online Assessment Tests, and Interviews Full Preparation Guide 2026 

1. Introduction

Should you practice assessments to prepare for the American Express assessment process? According to research, 60-80% of candidates are rejected based on their aptitude test results. It is proven that practice increases your chances of getting hired.

In a nutshell:

How to prepare for American Express online tests and get the job?

1. Complete the American Express Application Online

• Fill in your American Express online application.
• Match your application to American Express’s values.
• Use keywords from the job post in your resume.
• Tailor the information you provide to the role’s competency needs.

2. Practice For American Express Assessments

American Express uses a variety of aptitude assessment tests and may also include mechanical reasoning tests for some roles. The American Express online assessment test may include:

• Numerical Reasoning Tests
• Verbal Reasoning Tests
• Logical Reasoning Tests
• Situational Judgement Tests
• Coding Assessments

American Express may send a report on your performance and areas where you need to improve.

3. Record Mock Video Interviews of Yourself

Prepare for your American Express final interview by running mock interviews and answering typical finance interview questions for the role you are applying for. For American Express interview practice, use the following:

• A smartphone to record yourself
• Zoom or
• Our reliable video interview platform

Use the STAR+R method for your answers and practice each answer several times.

Looking to prepare for your American Express online tests? Simply click on the table below to practice evaluations relevant to your assessment process

Practice Numerical Reasoning Tests

Start practicing

Practice Verbal Reasoning Tests

Start practicing

Practice Logical Reasoning Tests

Start practicing

Practice Situational Judgement Tests

Start practicing

Practice Coding Assessments

Start practicing

Practice Video Interviews

Start practicing

Prepare for your Assessment Centre

Start practicing

Without further ado, let’s get started!

Who is American Express?

American Express, popularly known as Amex, is a financial services company based in New York City, United States of America. Amex offers card-issuing (credit/charge cards), merchant acquiring/processing, travel-related services and banking products. 

American Express has offices in over 110 countries and has a workforce of more than 75,100 people. But to which roles do these people apply? 

What job roles are available under American Express jobs?

The American Express job roles are as follows: 

To be successful in getting a job under these roles, you must be well aware of American Express’s core values. What are these? Read on to find out. 

American Express Values

What are Amex’s core values? 

American Express’s core values are as follows: 

So, how do you get a job at American Express? The American Express application process has different stages, which we cover in the following sections below. 

Read on to find out more!

2. American Express Online Application

What is the American Express application process? 

The American Express application process consists of an online application for which you have to log in using your username and password. Once you log in using these credentials, you will be redirected to the Amex online application page, which consists of the following sections to be filled by the candidate: 

1. Personal Information 
2. CV/Resume
3. Contact Information 
4. Experience/ Education 
5. General Questions 
6. Job Specific Questions 
7. Demographics 
8. eSignature 
9. Review and Submit

Let’s take a sneak peek at your American Express online application. 

American Express Application Form

Source: American Express Careers

Within a few days of submitting your American Express online application, you will receive a link to complete the American Express assessment tests.

3. American Express Online Assessments

What are American Express online assessment tests? 

The American Express online assessment tests are assessments that are designed to assess your cognitive skills, problem-solving approach, technical knowledge, as well as cultural fit. Amex uses a blend of assessments to assess these qualities in a candidate. 

What to expect from Amex online assessments? 

The Amex online assessments consist of the following online tests: 

1. Numerical Reasoning Tests
2. Verbal Reasoning Tests
3. Logical Reasoning Tests
4. Situational Judgement Tests
5. Coding Assessments

Let’s understand what each of these assessments entails in detail below. 

American Express Numerical Reasoning Test

What are the American Express numerical reasoning tests?

The American Express numerical reasoning tests require you to perform some basic arithmetic calculations based on the information given in the form of charts, graphs, and tables. This AmEx online test is generally used during the early stages of assessments for early careers and graduate programmes. 

Check out the video to learn more about how the American Express numerical reasoning test works!

What does the American Express numerical reasoning test measure? 

This American Express assessment test measures your ability to understand, interpret, and analyse numerical data accurately under time pressure, as these skills are crucial for roles that involve financial analysis, strategy, or data interpretation.

Using the tips we provided above and in the video, take the opportunity to try a question similar to the American Express numerical reasoning test question below!

American Express-style Numerical Reasoning Question Example

Did you get the correct answer? Check the bottom of the page to find out.

Looking for tips to pass this Amex assessment? Here are our best tips to help you ace this assessment. 

Top 5 Tips to Pass the American Express Numerical Reasoning Test 

1. Practice Regularly: Use reputable practice assessments already available online to familiarise yourself with the American Express online test format. Make sure to practice these under time constraints, as these assessments are generally timed. 
2. Revise Key Maths Concepts: Refresh your understanding of basic arithmetic functions such as percentages, ratios, averages, and basic arithmetic operations.
3. Work on Data Interpretation: Practise reading charts, tables, and graphs quickly and accurately, and practice extracting information from these, as most questions are data-based.
4. Use A Calculator Efficiently: Some numerical reasoning tests allow calculators; however, whether or not you will be allowed a calculator depends on the assessment provider. If allowed, know when and how to use them effectively to save time.
5. Read Questions Carefully: Read the question asked first and then look at the table or graph provided, since the question may only ask to use one part of the information provided, and hence you might waste time trying to read and interpret all the data. 

Looking to further your American Express numerical test practice?

After getting through the American Express numerical reasoning test, you will also face the American Express verbal reasoning test questions.

American Express Verbal Reasoning Test

What is the Amex verbal reasoning test? 

The Amex verbal reasoning tests provide you with some unseen passages which come with some statements. You are required to identify if the statement is true, false, or whether you cannot say based on the information provided to you in the paragraph. 

Our short video below explains more about the American Express verbal reasoning test.

What does the American Express verbal test measure?

American Express’s verbal test measures your ability to read, understand, analyse, and make accurate decisions from written information. 

Practice a free sample question similar to the American Express verbal reasoning test question below using the tips we provided above and in the video!

American Express-style Verbal Reasoning Question Example

Did you get the right answer? Check the bottom of the page to find out.

Below are our 5 top tips to help you ace American Express’s verbal reasoning test.

Top 5 Tips to Pass the American Express Verbal Reasoning Test

1. Understand The Question Type: Focus on identifying whether statements are true, false, or cannot say based solely on the given passage, and avoid using outside facts, even if true, in determining your answers.
2. Read Actively: Develop a habit of reading different paragraphs. When reading a new article, skim for key points, but read carefully enough to grasp tone, intent, and logic.
3. Avoid Assumptions: Ensure to base your answers strictly based on the paragraph in front of you. Some facts given in the paragraph might be false as well when kept in comparison with the real world, but you still have to base every answer on what is provided to you. 
4. Manage Your Time: The American Express verbal reasoning test is generally timed, hence you’ll have limited time per passage to read, understand, and answer per question. Therefore, you must practice solving these questions within a limited time.
5. Know the Provider: Ensure to research the provider used by Amex. Use providers such as SHL or CEB/Gartner for practice tests, as Amex may use these as their assessment test providers. Know  SHL-style or similar verbal reasoning practice questions, as Amex often uses such providers.

Looking for even more American Express assessment test practice?

After assessing your verbal skills with the verbal reasoning tests, another American Express assessment test will also look to evaluate your logical thinking capabilities with American Express logical reasoning test questions. 

Read on to find out more!

American Express Logical Reasoning Test

What is the American Express logical reasoning test?

The American Express logical reasoning test typically consists of a series of shapes, symbols, or sequences, and you must determine which option completes the pattern or follows the logical rule.

What does the American Express logical reasoning test measure?

This American Express assessment measures your analytical thinking, problem-solving, and decision-making abilities, as these are key qualities for roles that require structured reasoning and data-driven judgement.

American Express-style Logical Reasoning Question Example

Solved it? Check the correct answer at the bottom of the page. 

5 Top Tips to Ace the American Express Logical Reasoning Test

1. Learn Common Patterns: Practice recognising changes in shape, shading, size, position, symmetry, and number of elements. These are the building blocks of logical sequences.
2. Practice Under Timed Conditions: Use online logical reasoning practice tests similar to the American Express assessment tests (especially SHL or CEN/Gertner, as American Express often uses them), which will help you build familiarity with the tests under timed constraints. 
3. Work Systematically: Check one variable at a time (e.g., shape first, then colour, then direction). This prevents confusion.
4. Manage Your Time: The American Express online assessment tests are strictly timed. Don’t spend too long on one difficult question; move forward and return later if possible.
5. Use the Elimination Method: If you’re unsure, cross out answer choices that clearly don’t fit the sequence, narrowing down the options.

Looking for more American Express logical reasoning test practice?

Next, let’s get into the details of another American Express online test, i.e., American Express situational judgement tests.

American Express Situational Judgement Test

What is the American Express situational judgement test?

The American Express situational judgement test presents you with short descriptions of workplace situations, and some possible courses of action to solve the problem in front of you. You’ll need to choose the most effective and least effective responses, or rank all options in order of effectiveness.

What does the American Express situational judgement test measure? 

The American Express situational judgement test measures the following traits: 

1. Customer Focus
2. Teamwork and Collaboration 
3. Integrity and Professionalism 
4. Decision-making and Judgement 
5. Adaptability

For even more depth on this American Express assessment test, have a thorough review of our video below.

Now that you know all about this American Express assessment test, let’s see some easy tips and tricks you can use to ace this American Express online test. 

Top 5 Tips to Pass the American Express Situational Judgement Test 

1. Understand Amex Values: Review the American Express’s core values, focus on customer service, respect, and ethical decision-making when choosing a possible course of action.
   
2. Prioritise Professionalism: Choose responses that are calm, considerate, and align with company policy, even under pressure. You must avoid choosing responses that sound aggressive and too harsh.
   
3. Be Customer-focused: When a situation is related to a customer, try to opt for solutions that protect the relationship, as in these cases, customer satisfaction is preferred.
   
4. Promote Teamwork: Support collaboration and avoid overly individualistic or confrontational responses.
   
5. Show Accountability: Ensure to choose responses that show accountability, as it is important for Amex that their employees do not hesitate in taking ownership of their actions and do not shift blame. 

Want to practice situational judgement questions for the American Express online assessment tests? 

Another American Express online assessment is the American Express coding assessment. 

American Express Coding Assessment

What is the American Express coding assessment?

The American Express coding assessment may present you with a number of programming questions or some basic conceptual MCQs related to coding. This Amex test is used to evaluate candidates applying for software engineering, data, or technology-related roles. 

What does the American Express coding assessment entail?

The American Express coding test entails the following kinds of questions: 

1. Format: You’ll complete one or more coding questions on an online platform such as HackerRank, Codility, or HireVue CodeVue.
2. Question types: Tasks may include algorithmic problems, data manipulation, debugging existing code, or implementing specific functions.
3. Topics covered: Arrays, strings, sorting, recursion, time complexity, and sometimes basic object-oriented programming.
4. Programming languages: You can usually select from popular options like Python, Java, C++, or JavaScript.

Want some tips to pass the American Express coding test? 

Top 5 Tips to Pass the American Express Coding Test 

1. Master Core Concepts: Revise prominent data structures which may be a part of the Amex coding test, such as arrays, stacks, queues, trees and algorithms such as sorting, searching, recursion, and dynamic programming.
2. Practice on Coding Platforms: Practice using similar coding assessments to familiarise yourself with the Amex coding assessments. Use sites like HackerRank, LeetCode, or Codility, as Amex often uses similar question styles.
3. Plan Before Coding: Understand the requirements of the problem proposed in the question, inputs, and edge cases before writing your solution.
4. Optimise Your Code: Aim for efficiency when creating the code. Use minimal time and space while maintaining readability.
5. Test Thoroughly: Ensure to run your code on different test cases, including edge scenarios, before submitting your test. 

Want to test your coding knowledge for the American Express coding test? 

The next and last stage of the American Express recruitment process is the American Express interview process. 

4. American Express Interview Process

What is the American Express interview process?

The American Express interview process consists of a series of interviews which are designed to evaluate both your technical as well as behavioural fit with the Amex’s culture and values. There are three kinds of interviews are there at Amex: 

Check out our quick video below to uncover why employers such as Amex are switching to virtual assessment centres: 

Let’s check out some of the typical American Express interview questions and our example answers! 

American Express Interview Questions and Answers

Now, let’s try to answer one or two of these American Express interview questions. 

Question 1: Describe an occasion when you worked effectively as part of a team.

Good Answer: 

Question 2: How would you prioritise multiple urgent tasks?

Good Answer: 

To prioritise multiple urgent tasks, I first assess each task’s impact, deadlines, and dependencies. I create a clear plan, tackling high-impact or time-sensitive tasks first while delegating where appropriate. I also communicate with stakeholders to manage expectations and ensure alignment. 

Throughout, I would aim to remain flexible, adjusting priorities if circumstances change, while maintaining focus on quality and deadlines. This approach ensures that urgent tasks are handled efficiently without compromising accuracy or team collaboration.

Want tips to pass the American Express final interview? Find our expert tips to pass the American Express interview process. 

Top Tips to Pass the American Express Final Interview 

1. Research American Express Thoroughly: Know their business model, recent initiatives for e.g., climate risk, digitalisation, sustainability, etc., and global presence. Be ready to explain why you’re drawn to them.
2. Show Commercial Awareness: Link your answers to reinsurance industry trends such as risk diversification, natural catastrophes, cyber risks, and emerging markets.
3. Use STAR+Reflection: When giving competency answers, structure your response around Situation, Task, Action, Result, and then reflect on what you learned.
4. Highlight Problem-solving: American Express values analytical thinking. Use examples where you simplified complexity, solved problems, or dealt with ambiguity.
5. Demonstrate Collaboration: They look for people who work well in diverse, international teams. Showcase adaptability and cross-cultural communication.
6. Prepare Thoughtful Questions: Ask about innovation, sustainability, or professional growth to show genuine interest.

Don’t miss our video below on what questions you can ask your interviewer at the end of the American Express interview.

And….that’s a wrap on the American Express hiring process! If you are successful, American Express’s team will contact you with their decision, sometimes within 48 hours after the assessment centre or a few days after.

While you’re here…

Don’t miss the captivating range of opportunities for students and graduates at American Express.

5. American Express Early Careers

What are the American Express early career programmes?

The Amex early careers are opportunities available for students and recent graduates who are willing to kickstart their careers with American Express. There are a number of opportunities available. Here are some of them: 

1. American Express Internships 
2. American Apprenticeships 

Let’s discuss these in detail below.

American Express Internships

What are American Express internships? 

The American Express internships are programmes structured to give university students hands-on experience in a global financial services company. The Amex internship programmes typically last between 8-10 weeks during the summer. The main Amex internships available for graduates and undergraduates are: 

Another key Amex early career opportunity is the Amex apprenticeship. Let’s go into further details of this. 

American Express Apprenticeship

What is the American Express apprenticeship?

The Amex apprenticeship is generally an 18-month programme. Here, you will be provided with continuous training and development, 20% virtual classroom-based training with 80% on-the-job learning.​ 

When to apply to the Amex apprenticeships?

The American Express apprenticeships are generally offered in the month of September, and applications open in the month of October to February. 

What are the Amex apprenticeship eligibility criteria?

The American Express apprenticeship eligibility criteria are as follows: 

1. Students should possess GCSE qualifications in Maths and English at Grade 5 or above, with some prior coding knowledge in at least one programming language. 
2. Students should not have studied Java Level 4 or above.

And with this, we have covered all you need to know about Amex assessment tests and the American Express recruitment process of many global banks.

But wait, before you go!

Keep reading below for common FAQs about American Express assessment tests.

6. American Express Recruitment Process FAQs

This article was last updated on 9 January 2026. All information provided is accurate to the best of our knowledge at the time of publication, based on publicly available sources. For the most up-to-date details, please verify directly with American Express.