2026 EMPLOYER GUIDES5 min read

How to Pass the Santander Video Interview 2026

Here’s what we will be discussing in this guide: 

  1. Santander Video Interview
  2. Santander Recruitment Process
  3. Example Santander Video Interview Questions and Answers
  4. How to Pass a Santander Video Interview

Let’s dive right in and find out what to expect in your upcoming video interview stage.

1. Santander Video Interview 

What is the Santander video interview?

The Santander video interview or the Santander digital interview requires you to answer 4-5 pre-recorded interview questions. Candidates are usually given 7 days from the date of receiving the invitation to complete and submit their responses. 

Good to Know: Before the Santander video interview, you may be invited to a telephone interview with a member of the Resourcing team. This usually lasts for about 20 minutes and focuses on discussing the role and its requirements.

Watch our quick video below to learn more about video interviews.

Want to pass each stage of the Santander application process?

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Practice Video Interviews

Let’s go ahead and do a quick refresh of the Santander recruitment process to know what more to expect.

2. Santander Recruitment Process

What is the Santander recruitment process?

The Santander recruitment process changes depending on the job role you have applied to. However, some stages remain common across all Santander job roles. 

Before the video interview stage, you may have already completed the following: 

  1. Santander Online Application
  2. Santander Situational Judgement Test
  3. Santander Numerical Reasoning Test
  4. Santander Verbal Reasoning Test
  5. Santander Game Assessment

Looking for the best way to prepare for your Santander interview? Check out our example Santander interview questions and answers below.

3. Example Santander Video Interview Questions and Answers

Question 1: Why do you want to join Santander? 

Tip to Answer: Focus on Santander’s brand, reputation, and your personal motivation. Highlight a specific aspect of the company that resonates with you and show that you’ve researched the organisation.

Good Answer:

I am impressed by Santander’s consistency and longevity, having maintained its name since 1857 while growing into a global organisation with branches in over 25 countries. This demonstrates not only remarkable growth but also stability, making it an ideal place for me to learn and develop professionally.

On a personal level, I admire Santander’s relief efforts during the Russia-Ukraine crisis, reflecting the company’s commitment to responsibility and impact. These qualities strongly align with my values and inspire me to contribute to the organisation’s continued success.

Want to know what questions to ask in your upcoming Santander video interview? Check out our short video below:

Question 2: Tell me about a time when you collaborated with a team

Tip to answer: This behavioural question assesses your teamwork skills. Use the STAR+R method (Situation, Task, Action, Result, and Reflection) and briefly reflect on what you learnt.

Good Answer:

Situation:

I was a data analyst in a team working on a client case with a tight deadline.

Task:

We needed to gather and analyse data collaboratively to develop a performance improvement plan for the client.

Action:

We divided the research tasks, managed our areas efficiently, and held daily meetings to stay updated on progress.

Result:

By working together, we completed the report faster and more effectively than if we had worked individually, meeting the deadline successfully.

Reflection:

This experience reinforced that clear communication and coordination are essential for effective teamwork.

Looking for potential Santander video interview questions to practise?

Santander interview sample questions

Want to stand out in your Santander video interview? Check out our 7 expert tips to help you prepare effectively and get ahead of the competition in your Santander video interview preparation.

4. How to Pass the Santander Video Interview

Here are some expert tips to help you get through the Santander video interview:

Top 7 Tips to Pass Your Santander Digital interview

  1. Research the company: Understand Santander’s core values, mission, and recent news. Be ready to explain why you want to work there and how your goals align with theirs.
  2. Practise common questions: Prepare answers to typical interview questions about strengths, weaknesses, experience, and banking or customer service scenarios.
  3. Prepare your tech: Test your internet connection, camera, and microphone before the interview to avoid technical issues.
  4. Use the STAR+R technique: Structure behavioural answers with Situation, Task, Action, Result, and Reflection to clearly showcase your thought process.
  5. Speak clearly and confidently: Maintain a steady pace, use clear language, and keep eye contact by looking at the camera rather than the screen.
  6. Be authentic: Show your personality and answer honestly, reflecting your natural working style and values.
  7. Manage your timing: Keep responses concise but complete, and practise delivering structured answers within the time limits of the video interview.

Master video interviews by practising with our expertly designed video interview tool to prepare for the Santander video interview.

Santander video interview practice

Once you complete this Santander video interview, you will be invited to the last stage of your Santander hiring process, the Santander assessment centre

5. Santander Video Interview FAQs

1 How much time do I have for the Santrander video interview?

You have up to 7 days from receiving the invitation to complete the Santander virtual interview.

2 Do I need special equipment for the Santander video interview?

No special equipment is required for the Santander interview. Make sure to find a quiet space, with stable internet, a working camera, and a microphone for a smooth experience. 

3 How should I dress for a Santander video interview?

For the Santander video interview, ensure to dress professionally, as you would for an in-person interview. This helps create a strong first impression even on camera. 

4 How long should my Santander interview answers be?

Keep your answers concise but complete. For some Santander interviews, candidates have reported that they have only 1–3 minutes per question, so make sure to structure your responses using the STAR+R method to keep things clear and to the point.

Prepare for your Santander hiring process with our 60+ expert-made video interview sets used by over 150 UK universities and their students, and also across Asia and continental Europe.

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This article was last updated on 20 March 2026. All information provided is accurate to the best of our knowledge at the time of publication, based on publicly available sources. For the most up-to-date details, please verify directly with the employer.

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