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Are you a recruiter or hiring manager looking for candidate pre-employment assessment tests and tools, including aptitude tests? We invite you to visit our Assess Candidates website.
Looking to learn more about competency based interviews? How to answer competency based questions? Or, why do employers use competency-based interviews? Then this is the guide for you.
In this article, we explore competency based interviews, why companies use competency questions in their interviews, and how you can easily ace competency-based interview assessments.
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Not sure if you should practice to prepare for your CBI test? More than half of all candidates are rejected at the first interview stage (Fennell, 2022).
A nationwide recruiter survey found that 51% of recruiters use interview scheduling software. A further 28% are considering the move (Yello, 2020).
Continue reading to get answers to these crucial questions:
Let’s dive in!
Competency based interviews or CBI tests are used to evaluate the key skills or competencies a candidate is required for a particular position. This type of interview involves a set of 4 to 8 predetermined questions relating to specific skills needed for the job.
CBI Interviews are often used based on the idea that the best predictor of future performance is past and present performance. Due to this, CBI assessments are structured to ask questions about how you have applied particular skills when handling tasks and challenges in your past experiences.
Your answers to these competency questions are then compared to pre-set standards to assess your suitability for the position.
Did you know? Most organisations conduct some form of interview to recruit in 2022 (77%), the most common interview form being CBI assessments at 51% (CIPD, 2022).
CBI assessments are sometimes referred to as structured, behavioural or situational interviews. However, there are some key differences in how these are assessed. One key difference is how your competencies are assessed.
In our short video below, we explain what competencies are and how you can showcase your abilities and experiences during a competency-based interview:
Next, let’s cover how these competency-based interviews are assessed.
Competency-based interview questions assess real-life examples demonstrating how you’ve applied key skills relevant to the role. The interviewer will take notes of your responses and review them after the interviews to assess which candidate showcased these skills the best.
Did you know? As the competencies assessed are required for the job, it is crucial to research the role you are applying for ahead of the interview to gain a good idea of what skills you will need to be successful.
Now, let’s see the basic competencies that are mainly assessed in competency-based interviews.
Many employers and industries look for the same key skills for all roles. Below are the 9 most common competencies interviewers often focus on:
Communication
Regardless of the role or industry, the way you communicate effectively with others is important, and you must be able to create and maintain a good relationship with your customers, clients and coworkers.
Teamwork
Many Organisations function effectively with good teamwork. Employers want to ensure that you are a team player for collaborative efforts and projects which produce good results and increase productivity.
Flexibility
Being able to handle change and adapt to a new working environment or new situations is key for many companies. Employers often want to understand how well you can adapt and fit into a new team and a dynamic work environment.
Planning and Organising
A key skill needed for leadership or management roles is to be able to identify the company goals and objectives, and to set out actions, resources, and time needed to achieve these effectively and efficiently.
Decision Making
Especially for managerial and executive positions, being able to make rational decisions that suit the values, policies, and objectives of the organisation in a variety of situations is a critical area of assessment during CBIs.
Leadership
Interviewers may ask you to describe a situation where you demonstrated the ability to organise, inspire, and manage a productive team. Leadership skills are key for any team leader or management role.
Commercial Awareness
This skill entails knowing how to turn a profit for a business and understanding what customers want. Employers typically want to hire talent that understands their market and how they operate.
Problem-Solving
The ability to analyse a situation accurately and find a constructive solution. When assessing candidates, CBI interview questions may seek your analytical skills, such as problem-solving.
People Management
A person with people management skills can identify and develop the best talents, and this is usually associated with HR positions. However, having people management skills can also help you manage your clients and customers.
There are various industries which have competency-based interviews as a part of the recruitment process. Let’s see which industries these are.
CBI interviews are one of the most commonly used interview types by employers across various industries. Some of the key industries and roles that make use of CBIs include:
Many global employers among the above industries use competency-based interviews. Let’s see which are the most common employers that use CBI interviews.
Competency based assessments are used by several companies, including:
Several companies are now opting for competency interviews because it is very beneficial by making it simple and easy to hire the right candidate for a position.
But what are these benefits? Keep reading to find out!
Below are the 5 key benefits of competency interviews for employers and for candidates like you:
For Employers:
For You:
Because of these key reasons, employers around the world are utilising competency-based interviews to evaluate the skills and suitability of job applicants for management or administrative roles.
Did you know? Many large graduate employers are also likely to include competency interviews or some capability questions in their assessment centres for hiring graduates.
Therefore, you need to prepare for competency interviews and understand the key questions that we might be asked. So, how do we prepare? Keep reading to find out!
Below, we highlight 7 key tips that can help and guide you in your preparation for your upcoming CBI interview.
Bonus Competency Interview Tip:
At interview time, stay confident, focus on the role’s required competencies, and apply insights from research and practice to clearly demonstrate your skills, abilities, and relevant experiences with impact.
Practice makes perfect. Prepare with our Video Interview Practice Tool and practice answers with over 60 practice interview sets, and gain instant feedback on your responses.
CBI Interview Question Example
Keep reading as we highlight some common competency based interview questions that you can use in your preparation for your interview.
Competency questions asked during interviews are designed to assess whether you have the necessary competencies required to succeed in the role. Many competency questions could be used across different roles and industries.
Here are some of the most common competency questions that you may be asked in an interview:
Identify the key competency interview questions that will be used to assess for a particular position using our Question Identifier Tool (QIT) included in our Go Essential package and kickstart your interview practice today.
Now that we’ve covered some of the most common competency questions, let’s cover how to answer CBI questions to impress.
There are different techniques to answer competency questions effectively. Here are the most common methods to answer competency-based questions:
The most common of these being the STAR+R method, each of the different CBI techniques below has a different approach to offer. Without further ado, let’s get into these methods.
STAR+R is an acronym for Situation, Task, Action, Result, and Reflect. The STAR+R method is a useful strategy to help structure your answers to communicate important points effectively and concisely. For every answer you give using the STAR+R competency method, it would be structured like this:
Check out our video below, which explains how you can answer competency-based interview questions using the STAR+R Method:
Next, let’s check out the CAR method.
CAR stands for Context/Challenge, Action, and Result. The CAR method is essentially similar to the STAR method of answering CBI questions, with the only difference being that it combines the situation and task into one, which is the ‘context or challenge’.
Next up is the PARADE method.
PARADE stands for Problem, Anticipated consequence, Role, Action, Decision-making rationale, and End result. This is especially helpful for case study questions that may demand a more in-depth assessment of the way you think.
Now, let’s move on to another effective method of answering CBI questions, i.e., the PAR method:
PAR stands for Problem, Action, and Result. This is another variation of the STAR method. It is a more condensed variant of STAR+R that emphasises getting to the point more quickly rather than providing context. This is useful when the interviewer already has an idea or context of the situation.
Next, let’s know more about the GICF method:
GICF is an acronym for Goal, Impact, Challenges, and Findings. This method is especially useful in interviews that are for data science positions. Using this method makes it easy to structure your answers for questions that require you to talk about a previous data science or research-based project.
Using any of these models to structure your answers to questions during a CBI interview ensures that you are telling the interviewer what they want to hear and you are highlighting your competencies in the best fashion possible.
Now, let’s try to answer one of the above CBI interview questions using the STAR+R method.
Continue reading below for an example of what an answer to a competency based question would look like using the STAR+R competency method.
Answer:
Situation
While working on a digital marketing project for a major client with a team of four other colleagues from the marketing and sales departments, two of them resigned from the organisation.
Task
With the sudden departure of two team members, the remaining team members, including me, had to step up and take on additional responsibilities to complete the project on time.
Action
After meeting with the manager and team, we agreed to take on tasks of departed colleagues. I reorganised schedules, reassigned duties based on availability, and contributed an extra hour daily to support project completion.
Result
We were able to map out an effective digital marketing strategy for the client based on our market research, which was presented to the client alongside our presentation.
Reflection
This experience taught me the importance of adaptability and effective time management. It also reinforced the value of regular communication and teamwork in achieving successful project outcomes.
CBI Interview Question Tip: When giving your answer to a competency question, always try to recall a positive scenario from your experience that effectively demonstrates the key competencies.
Our video below also gives an example answer to another commonly asked competency based question using the STAR+R Method.
Continue reading as we cover our top tips below to help you ace your upcoming competency interview.
Now that we’ve prepared and are aware of what questions we can expect, it’s time to ace the interview. To ensure your success during a competency-based assessment, here are some more quickfire tips to keep in mind.
Practice common competency questions for your upcoming competency interview with GF.
And with that, we’ve covered all you’ll need to know for your next competency interview.
But wait!
Before you ace your next CBI interview, check out our FAQ section below to find even more answers to frequently asked questions concerning CBI interviews.
Interviewers assess your competencies in critical areas relevant to the position you’re applying for. You may be asked up to 8-10 questions around examples of scenarios from your past experiences that showcase your skills.
Here are five key tips for passing competency-based interviews:
Competency-based questions can be challenging as they require you to provide specific examples of past experiences where you show the required skills in a formal setting. However, with preparation and practice, you can familiarise yourself with how to answer these questions confidently and effectively.
A competency answer should ideally be between 1-2 minutes long, with a focus on delivering a clear and concise response that showcases your skills and experiences. Structure your answer using the STAR+R method to ensure that you provide a comprehensive and relevant response.
Do you want to pass your competency-based interview, first time? Take competency based interview practice sets today with us, the only aptitude practice test experts providing practice test solutions to over 150 UK universities and their students, and also across Asia and continental Europe. Practise with peace of mind without commitment to a full 100% money-back guarantee if you do not pass your job tests.
Do you want to pass your competency-based interview, first time? Take competency based interview practice sets today with us, the only aptitude practice test experts providing practice test solutions to over 150 UK universities and their students, and also across Asia and continental Europe.
Practise with peace of mind without commitment to a full 100% money-back guarantee if you do not pass your job tests.
Start Preparing Today