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Accenture Assessment Centre Preparation Guide 2024

The text below provides a full assessment centre preparation guide and practice for those applying to jobs, internships and graduate programs at Accenture across the globe including the US and UK.

Not sure if you should practice to prepare for Accenture assessments? According to research, 60-80% of candidates are rejected based on their aptitude tests results. It is proven that practice increases your chances of getting hired.

A recent study (Bradley et al, 2019) found that candidates who do not practise assessments, tend to fail at the first hurdle of psychometric assessments (54%-84%). This study looked at the Top 100 global employers.

Relevant Assessments to AccenturePractice Now
Assessment CentreStart Practicing
Video InterviewsStart Practicing

What is the Accenture Assessment Process?

The Accenture assessment process may include:

  1. Accenture Online Application
  2. Accenture Online Assessment Tests
  3. Accenture HireVue Video Interview
  4. Accenture Assessment Centre

At the final stage of assessment, Accenture uses a variety of assessment centre exercises to practically measure your skills. Let’s find out more about these exercises below.

4. Accenture Assessment Centre: Accenture Virtual Reality Assessment

What is the Accenture assessment centre?

Accenture’s Assessment Centre is the last stage of the Accenture Recruitment Process and will take place at Accenture offices or virtually with Cappfinity. The Accenture virtual assessment centre examines you on the basis of your behaviours in a real work environment. 

What will the Accenture assessment centre involve?

Accenture’s Assessment Centre typically consists of the following exercises:

  1. Accenture Management Presentation 
  2. Accenture Group Exercise
  3. Accenture Virtual Reality Assessment
  4. Accenture Final Interview

We will discuss the various assessment centre exercises in detail below. 

4.1 Accenture Management Presentation

What is the Accenture Management presentation?

The Accenture management presentation will require you to give a presentation on a particular provided topic as required by your assessors. You will be given a time limit of around 10 minutes within which you will have to complete the presentation. 

Time management here plays a very important role, since you will have to cover all the given points of your presentation within the given time. 

What does the Accenture management presentation measure?

  • Time management
  • Prioritization 
  • Comprehension 
  • Business knowledge  

How to Pass the Accenture Management Presentation

To boost your chances of acing this presentation, check out our 4 key tips below: 

  1. Manage your time accurately: Make sure you time the presentation properly. Don’t worry too much about finishing just under the time limit, however avoid finishing too soon or too late!
  1. Include necessary details: Make sure that you use all the relevant data such as any reports and statistics to ensure that your presentation is accurate and informative. 
  1. Work on your speech delivery: Practice and improve delivering answers to improve your confidence in your presentation. Gain feedback from your friends or family to improve how you communicate ideas.
  1. Involve the assessor: give time for questions at the end of the presentation, and if the recruiter has any questions when concluding a section during the presentation.

Boost your confidence and develop your Accenture assessment centre preparation with full example assessor marking guides and top professional guidance with real assessment experience with our GF Assessment Centre Pack today.

4.2 Accenture Group Exercise

What is the Accenture group exercise?

The Accenture group exercise examines your behaviour when put in a team. You will be divided into a group of 6-8 candidates and will be required to discuss your ideas as a group and come to a conclusion based on all the information you have been provided.

At the end of your discussion, the assessors may ask questions about your proposal. They may also request a short presentation as a summary.

To assure your employers that you will be great in a team, make sure to keep in mind the following tips.

4 Quick Tips to Pass the Accenture Group Exercise 

  1. Do not argue or raise your voice to make your point heard. 
  2. Do not interrupt someone while they are expressing their views. 
  3. Ask your teammates for their opinions and uplift the quiet ones in the group, this will make them feel valued. 
  4. Address your teammates by their first names, this will help you build a more personal relationship with them. 

For more tips on Accenture group exercises and assessment centre preparation with full example assessor marking guides and top professional guidance with real assessment experience with our GF Assessment Centre Pack today.

Your next assessment centre exercise at Accenture will be the Accenture virtual reality assessment. You can find more details on this below.

4.3 Accenture Virtual Reality Assessment

What is the Accenture virtual reality test?

The Accenture Virtual Reality Assessment is an innovative and immersive experience. You will enter the testing environment where you will need to solve problems and identify the right courses of actions. These will require you to apply data interpretation, problem solving, resilience and work agility to succeed.

Good to know: The Accenture virtual reality assessment is only introduced in some areas. Therefore, you may or may not be required to take this assessment depending on your area of interest. 

What will the Accenture virtual reality assessment involve?

There are three different Accenture virtual reality scenarios that will be used to examine you:

  1. The Egyptian Crypt, where you will be asked to work on moving a set of hieroglyphs, strategically using as few moves as possible, until you order them in the correct form.
  1. A set of ten podiums will be presented to you, each involving a problem or puzzle to be solved.
    • These will include arranging rocks into correct size order, counting the number of specific objects or answering quick common knowledge questions, e.g. capitals of some well-known countries.
    • This task will put you under time pressure and examine your management skills and prioritization as you may not be able to complete all of them successfully.
  1. The final Accenture Virtual Reality exercise will simulate an office environment.
    • Here, you will be presented with a virtual device including all information regarding your current live project.
    • You will need to analyse given information to evaluate the status of the project and make a conference call to record a summary of your findings.
HOW TO PASS THE ACCENTURE VIRTUAL REALITY ASSESSMENT?

As Virtual Reality assessments help recruiters evaluate your behaviour and performance in unusual situations, there is no direct way to prepare for Accenture’s Virtual Reality Assessment.

However, our team has uncovered the following 7 key preparation tips you can use:

Top 7 Tips to Prepare for the Accenture Virtual Reality Assessment

  1. Familiarize Yourself with the Technology: Research and practice with some virtual reality platforms or games to become comfortable with the immersive experience. 
  1. Technology setup: Make sure you have all the necessary technical equipment required for the test. You will be provided an email by Accenture in advance about what equipment and what software you need. Therefore, make sure to download that software and learn its usage in advance. 
  1. Choosing a Safe Space: Ensure you have enough physical space to move around safely while wearing the VR headset. Clear any obstacles that might interfere with your movements.
  1. Read the Instructions Carefully: Pay close attention to the instructions provided before starting the assessment. Understand the objectives, rules, and any specific tasks or challenges you need to complete.
  1. Focus on the Task: While the VR environment may be visually stimulating, remember that the assessment is about your performance on specific tasks or challenges. Keep your focus on the assessment objectives.
  1. Use Problem-Solving and Critical Thinking Skills: Accenture virtual reality assessments often present challenges that require problem-solving and critical thinking abilities. Analyze the situation, consider different perspectives, and apply logical reasoning to make informed decisions.
  1. Pay Attention to Feedback: Pay attention to any feedback provided during or after the assessment and use it to improve your performance in subsequent tasks or challenges.

Once you have aced the Accenture virtual reality assessment, you will be invited to the last stage of Accenture test, i.e., the Accenture final interview. Let’s see what you can expect.

4.4 Accenture Final Interview

What is the Accenture final interview?

The Accenture final interview will be conducted by a senior manager or director from the business area that you applied to.  You may be asked either technical or behavioural kinds of questions. If you are applying for a business role, you may also have to sit through the Accenture case interview. 

This will be your last chance to stand out from the competition and prove that you are an ideal candidate. Let’s get into more details of the Accenture case interview. 

WHAT IS THE ACCENTURE CASE INTERVIEW?

The Accenture case interview examines the candidate’s ability to solve a business problem at the workplace. During the case interview your interviewer presents a situation or case and then asks you to explore the underlying causes of the problem and suggest recommendations to remedy the problem.

 The cases given in the Accenture case study are real business situations mostly drawn from the interviewer’s personal experiences and will last for 45-60 minutes.

HOW TO PASS THE ACCENTURE CASE INTERVIEW?

The only way you can pass the Accenture case interview is cracking the code and breaking tasks into pieces. Here are the steps you may follow to do well in your Accenture case interview. 

Top 6 tips to Pass the Accenture Case Interview

  1. Practice with Sample Cases: Familiarize yourself with case studies by practicing with sample cases. This can help you become comfortable with the format and the process.
  1. Understand the Problem: Identify and define the main issue or challenge that requires attention. Clearly express the central concern being explored in this case study.
  1. Identify the Nature of the Issue: Begin by identifying and providing a clear definition for the primary problem or challenge that needs attention. Convey the core aspect being investigated in this specific case study.
  1. Examine the Situation: Dissect and analyze each aspect of the problem at hand. Assess various factors, stakeholders, and variables involved. Consider employing frameworks to organize your analysis, if appropriate.
  1. Assess the Options: Evaluate both positive aspects and drawbacks associated with each solution you have proposed when prioritizing which solutions appear most promising.
  1. Review and Edit: After completing your case study analysis, review your work for clarity, coherence, and correctness. Check for grammatical errors and ensure your ideas flow logically.

This was all about your Accenture case interview, but you may be also required to answer behavioural and technical questions at your Accenture interview.

Access 60 sets of interview questions and answers using GF’s proprietary video interviewing software! This includes a set of case interview questions and a set of questions typically asked by Accenture. 

Top 5 Tips to Ace the Accenture Technical Interview

  1. Brush-up on Programming Language Concepts
    • If you are applying for a software programming role at Accenture, choose an object-oriented programming language you’re comfortable with. Aim to spend at least a week or two brushing up on key concepts. Practice solving tricky and complex coding problems to enhance your skills.
  1. Schedule Adequate Time to Prepare
    • Schedule adequate time to enhance your understanding of concepts in data structures and algorithms. Begin your Accenture interview prep at least 8 weeks before your interview to give yourself adequate time to get familiar with the problem-solving mindset you need to do well.
  1. Identify Problem-Solving Patterns
    • Pattern recognition and application is a useful method to solve unseen problems in the Accenture technical interview. Consider practicing case studies within your fields to develop a technique to solve problems.
  1. Use STAR+R method for behavioural questions:
    • Prepare answers for behavioral questions. Use the STAR+R method (Situation, Task, Action, Result, Reflect) to structure your responses when discussing past experiences.
  1. Ask questions at the end 
    • Don’t forget to ask the interviewer your own questions at the end of the final Accenture interview. Stand out from the competition with some thought-provoking questions, and demonstrate your genuine motivation and enthusiasm to work for the company.

Discover what behavioural and technical questions you can expect in your Accenture interview with our Question Identifier Tool (QIT) as part of our Practice Essentials package.

But what questions can I ask in my Accenture interview? Here’s our top 5 interview questions that you should ask your interviewer:

5 Best Questions to Ask in a Job Interview #shorts

After the completion of the whole Accenture recruitment process, you will be required to submit references and the company will run pre-employment checks on you. If everything gets approved, you will be joining your dream job at Accenture. Congratulations!

Don’t miss out on the exciting graduate and early careers opportunities you can apply to at Accenture with our dedicated Accenture Early Careers page here

Practice and Register with GF to get your job with Accenture first time

Do you want to pass your Accenture assessment tests first time? Take numerical, logical, verbal reasoning and situational judgment practice tests today with GF, the only aptitude practice test experts providing practice test solutions to over 150 UK universities and their students, and also across Asia and continental Europe.

Practise with peace of mind without commitment to a full 100% money-back guarantee if you do not pass your job tests.

VIEW OUR TEST OPTIONS

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Accenture Interview Practice and Preparation Guide 2024

The text below provides a full interview preparation guide and practice for those applying to jobs, internships and graduate programs at Accenture across the globe including the US and UK.

Not sure if you should practice to prepare for Accenture assessments? According to research, 60-80% of candidates are rejected based on their aptitude tests results. It is proven that practice increases your chances of getting hired.

A recent study (Bradley et al, 2019) found that candidates who do not practise assessments, tend to fail at the first hurdle of psychometric assessments (54%-84%). This study looked at the Top 100 global employers.

Relevant Assessments to AccenturePractice Now
Video InterviewStart Practicing

What is the Accenture Assessment Process?

The Accenture assessment process may include:

  1. Accenture Online Application
  2. Accenture Online Assessment Tests
  3. Accenture HireVue Video Interview
  4. Accenture Assessment Centre

Accenture typically uses video interviews after the online assessments to discover more about you and your skills. Let’s find out more about these interviews below.

3. Accenture HireVue Video Interview

What is the Accenture video interview?

The Accenture video interview will be an automated interview provided by HireVue, where you will be required to record yourself answering some pre-recorded Accenture interview questions on the platform. These questions will be behavioural in nature.

Accenture Video Interview tip: your Accenture recruiters use competency-based questions during this video assessment to understand how you react to likely workplace scenarios you will face within the company.

Unlock even more information in under 1 minute about the Accenture pre-recorded video interview, particularly how these are used to assess you as a candidate: 

What is a Video Interview? #shorts
HOW DO YOU ACE THE ACCENTURE VIDEO INTERVIEW?

We’ve got you covered! We have come up with 6 key tips and tricks which will guide you to prepare and ace your upcoming Accenture video interview.

6 Top Tips to Ace the Accenture Video Interview

  1. Practice and Timing: Practice delivering your responses in a concise and confident manner. Do not deliver answers that are too long, tailor your responses to the time allocated to you. 
  1. Note down the points you want to discuss: Identify 2-3 main points or examples that directly address the question. Talk about each main point in a chronological order.
  1. Add a catching introduction: Start with a brief and engaging introduction that directly addresses the question. Provide context and set the stage for your answer.
  1. Structure and Flow: Maintain a logical flow throughout your response using the CAR or STAR+R method to ensure that your points connect and build upon each other.
  1. Impact and Results: Whenever possible, highlight the impact or results of your actions or experiences and highlight your achievements using numbers and percentages. 
  1. Summarise your answer and hit the main points again: While concluding your answer make sure you revisit the points you have discussed and their relevance in your answer.  

Good to know: GF has a dedicated guide on HireVue to help you ace your Accenture video interview. Click here to learn more!

To unlock more pro tips on how to ace your Accenture video interview, don’t miss the following short video: 

Epic Video Interview Tips and Tricks

Now, using the above tips, let’s try to form a sample answer for one of the most commonly used Accenture interview questions: 

Accenture Interview Question and Answer

Question: Describe a time when you were given instructions that were either vague or unclear, how did you handle it?

Good Answer

  • Situation: Whilst I was working as a Quality Control Assistant during an internship at a local manufacturer, my superior tasked me with carrying out a full inspection of the latest batch on my own. 
  • Task: As I had just started, this task was unclear to me at this time as I did not understand the inspection procedure and the key areas to look out for. 
  • Action: I first requested an updated checklist from my supervisor for these items to use for my inspection. Once provided, I then immediately went to work, ensuring to inspect each product carefully before checking each box. I also aimed to find further potential errors beyond the checklist in a safe manner to ensure quality was at its best for all stages of production.  
  • Result: Once I completed my inspection quickly, I found a few faults and reported these to my superior. My superior was impressed when she saw the thoroughness of my review and complimented me on the timely delivery. She also gave a few pointers that I could use to further improve my efficiency in my inspections. 
  • Reflect: I found that asking for further guidance and materials to assist with my work is useful for gaining further understanding of processes to ensure high quality. I also found it useful to gain feedback from my supervisor and co-workers that I can use to further improve my performance and experience.

Ready to take your interviewing skills to the next level? Discover what top employers such as Atkins, Deloitte, Google, Amazon and Barclays commonly ask candidates with over 39 employer interview sets with our video interview practice platform today. 

Accenture video interview free practice

The next and the last stage of your Accenture assessment process is the Accenture assessment centre. Check out the next page to find out more.

Practice and Register with GF to get your job with Accenture time

Do you want to pass your Accenture assessment tests first time? Take numerical, logical, verbal reasoning and situational judgment practice tests today with GF, the only aptitude practice test experts providing practice test solutions to over 150 UK universities and their students, and also across Asia and continental Europe.

Practise with peace of mind without commitment to a full 100% money-back guarantee if you do not pass your job tests.

VIEW OUR TEST OPTIONS

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Accenture Communication Assessment Practice Guide 2024

The text below provides a full communication assessment preparation guide and practice for those applying to jobs, internships and graduate programs at Accenture across the globe including the US and UK.

Not sure if you should practice to prepare for Accenture assessments? According to research, 60-80% of candidates are rejected based on their aptitude tests results. It is proven that practice increases your chances of getting hired.

A recent study (Bradley et al, 2019) found that candidates who do not practise assessments, tend to fail at the first hurdle of psychometric assessments (54%-84%). This study looked at the Top 100 global employers.

Relevant Assessments to AccenturePractice Now
Spelling and Grammar CheckingStart Practicing

What is the Accenture Assessment Process?

The Accenture assessment process may include:

  1. Accenture Online Application
  2. Accenture Online Assessment Tests
  3. Accenture HireVue Video Interview
  4. Accenture Assessment Centre

Depending on the location and role, Accenture uses a communication assessment to assess your written and verbal communication at the online assessment stage. Let’s find out more about these assessments below.

2.6 Accenture Communication Assessment

What is the communication assessment at Accenture?

The Accenture communication test checks your spoken language ability. This test will measure you on the basis of your sentence mastery, fluency, vocabulary and pronunciation. The entire test will be divided into 6 sections and will aim at examining these traits. 

What does the Accenture communication test consist of?

The 6 sections of the Accenture communication test are:

  1. Reading: This section will require you to read out loud 8 sentences that will appear on your screen in text form within 20-30 seconds
  1. Repeating Sentences: You will be required to listen carefully to 16 audio sentences and repeat what you heard. This exercise will test your aural skills and pronunciation. 
  1. Jumbled Sentences: In this section, you will be required to unscramble 10 jumbled audio jumbled sentences and read out loud. This exercise tests your intellectual skills. 
  1. Question and Answer: You will be required to answer 24 easy and obvious questions which will be in audio form and you will have to answer in one or two words. 
  1. Story telling: This exercise measures your memorization skills. Here, you will listen to a short story twice and then repeat it in your own words in around 30 seconds after the beep. 
  1. Open Questions: This section is like a virtual HR interview. You will be required to answer each HR question in up to a minute.

Good to know: If you have applied for a technical job, you may take a technical test or a coding test. This Accenture technical assessment requires you to solve 2 coding questions in under 45 minutes. Similarly if you have applied for a special skills position, you will be required to take a multiple-choice Accenture skill assessment test.

HOW DO YOU PASS THE ACCENTURE COMMUNICATION ASSESSMENT?

Don’t miss our 5 key tips and tricks which will guide you to prepare and ace the Accenture communication assessment.

5 Top Tips to Ace the Accenture Communication Assessment

  1. Practice your communication skills with family/friends. Practice speaking your answers to common questions and simple interview questions.
  1. Use feedback from family or friends when practicing in order to understand areas of development and focus your practice.
  1. Read the instructions carefully to ensure you understand what you are required to do. Misunderstanding may lead to mistakes!
  1. Use only the provided information within any passages or text you are required to read from. Only include the information in the audio provided.
  1. Speak clearly and calmly when responding to ensure you display confidence and to make sure your answers are accurately recorded.

Stay ahead of your fellow candidates and stand out for your Accenture communication test, refine your English communication skills with GF’s Spelling and Grammar tests and Word Checking tests.

If you qualify for the Accenture online assessment stages, you will be required to sit the Accenture video interview.

Practice and Register with GF to get your job with Accenture first time

Do you want to pass your Accenture assessment tests first time? Take numerical, logical, verbal reasoning and situational judgment practice tests today with GF, the only aptitude practice test experts providing practice test solutions to over 150 UK universities and their students, and also across Asia and continental Europe.

Practise with peace of mind without commitment to a full 100% money-back guarantee if you do not pass your job tests.

VIEW OUR TEST OPTIONS

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Accenture Personality Test Practice Guide 2024

The text below provides a full personality test test preparation guide and practice for those applying to jobs, internships and graduate programs at Accenture across the globe including the US and UK.

Not sure if you should practice to prepare for Accenture assessments? According to research, 60-80% of candidates are rejected based on their aptitude tests results. It is proven that practice increases your chances of getting hired.

A recent study (Bradley et al, 2019) found that candidates who do not practise assessments, tend to fail at the first hurdle of psychometric assessments (54%-84%). This study looked at the Top 100 global employers.

Relevant Assessments to AccenturePractice Now
Personality QuestionnaireStart Practicing

What is the Accenture Assessment Process?

The Accenture assessment process may include:

  1. Accenture Online Application
  2. Accenture Online Assessment Tests
  3. Accenture HireVue Video Interview
  4. Accenture Assessment Centre

Alongside the situational judgement tests, Accenture often uses personality tests alongside other tests to find the best fit candidate for the role. Let’s find out more about these questionnaires below.

2.5 Accenture Personality Questionnaire

What is the Accenture personality test?

The Accenture personality questionnaire is designed by Cappfinity and will aim to measure your preferences in a workplace. These personality assessments are often questionnaires with options to agree or disagree on a scale of 1-5 in response to behavioral statements such as “ I enjoy starting projects rather than finishing them”. 

The Accenture personality test is likely to be combined with the situational assessment as a job simulation test, which will be untimed.

HOW TO ACE THE ACCENTURE PERSONALITY QUESTIONNAIRE? 

Below we have provided a list of 5 steps that you can take in order to prepare for your Accenture personality questionnaire. 

5 Top Tips to Pass the Accenture Personality Questionnaire

  1. Research the Role – Consider how the Accenture job description and responsibilities align with your own personality
  1. Practice with our WPQ – discover your work preferences with our practice Workplace Personality Questionnaire.
  1. Use the reports – write down experiences that demonstrate your personality. Use the report to discover the best job for you.
  1. Be Honest – This will help you and your Accenture recruiter align you with the career that suits your preferences
  1. Answer consistently – Inconsistent answers may lead to further assessments to verify your answers in this questionnaire

Good to know: Consider how your workplace personality reflects Accenture’s  6 core values: Stewardship, Client Value Creation, One Global Network, Best People, Respect for the Individual, Integrity.

Alternatively, discover the above simple-to-follow tips on how you can ace your Accenture personality questionnaire by watching this short YouTube video:

How to Pass Personality Questionnaires (5 Personality Test Tips) #shorts

Gain more insights into your own workplace personality by taking our Work Personality Questionnaire to help prepare you for your Accenture personality test and get ahead in your application today. 

Moving on, let’s discuss the Accenture communication assessment, which may also be a part of your Accenture online tests depending on the location or role you have applied for.

Practice and Register with GF to get your job with Accenture first time

Do you want to pass your Accenture assessment tests first time? Take numerical, logical, verbal reasoning and situational judgment practice tests today with GF, the only aptitude practice test experts providing practice test solutions to over 150 UK universities and their students, and also across Asia and continental Europe.

Practise with peace of mind without commitment to a full 100% money-back guarantee if you do not pass your job tests.

VIEW OUR TEST OPTIONS

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Accenture Situational Judgement Tests Practice Guide 2024

The text below provides a full situational judgement test preparation guide and practice for those applying to jobs, internships and graduate programs at Accenture across the globe including the US and UK.

Not sure if you should practice to prepare for Accenture assessments? According to research, 60-80% of candidates are rejected based on their aptitude tests results. It is proven that practice increases your chances of getting hired.

A recent study (Bradley et al, 2019) found that candidates who do not practise assessments, tend to fail at the first hurdle of psychometric assessments (54%-84%). This study looked at the Top 100 global employers.

Relevant Assessments to AccenturePractice Now
Situational JudgementStart Practicing

What is the Accenture Assessment Process?

The Accenture assessment process may include:

  1. Accenture Online Application
  2. Accenture Online Assessment Tests
  3. Accenture HireVue Video Interview
  4. Accenture Assessment Centre

Accenture often uses situational judgement tests during the online assessments stage to assess how you handle work-based scenarios. Let’s find out more about these assessments below.

2.4 Accenture Situational Judgement Assessment

What is the Accenture situational judgement test?

The Accenture situational judgement test from Cappfinity examines your problem-solving and decision-making skills.  You will be presented with real work scenarios that you may face at Accenture, and you will be required to read the scenario, identify the problem, and choose the best action to solve the problem. 

While this Accenture competency test is not timed, it will require around 30 minutes to complete.

What does the Accenture situational judgement test consist of?

The different scenarios you may come across during your Accenture situational judgement test may be: 

  1. Handling customers and interpersonal conflicts.
  2. Prioritisation based on importance and urgency. 
  3. Making decisions that align with the values and ethics of the company. 
  4. Evaluating potential consequences of different actions. 

Looking for even more insight into Accenture situational judgement tests? Watch the following short video: 

What are Situational Judgement Tests? (SJTs Explained) #shorts
HOW TO PASS THE ACCENTURE SITUATIONAL JUDGEMENT TEST?

To ace your Accenture situational judgement test we’ve developed the following tips and tricks for you to prepare well for your upcoming Accenture situational judgement test

8 Top Tips to Pass the Accenture Situational Judgement Test

  1. Consider the competencies required for your job role at Accenture by reading the job description very carefully. Learn what employee behaviour is preferred.
  1. Reflect on Your Values: Before the test, take some time to reflect on your own values and ethical principles. This self-awareness can help you make consistent and authentic choices in the SJT.
  1. Research well about the work culture, role, and Accenture’s values to get an idea of what approach is favoured most in a particular situation. 
  1. Practice situational judgement tests before the actual test to get an understanding and expectation of the question. Make sure you focus on one scenario, read and analyse each scenario as you would do in the real Accenture test. 
  1. Avoid Extreme Responses: SJTs often present answer choices that are either overly cautious or overly aggressive. Try to select responses that strike a balance between these extremes, reflecting a practical and measured approach.
  1. Consider Multiple Perspectives: Think about the various perspectives of stakeholders involved in the scenario, such as colleagues, supervisors, customers, and the organization itself. Your response should consider the interests of all relevant parties.
  1. Time Management: Be mindful of time constraints. If you find yourself spending too much time on one question, move on and come back to it later if time allows.
  1. Review Your Responses: If time permits, review your answers before submitting them. Check for any errors or inconsistencies in your responses.

Here’s a sneak peek into what your Accenture situational judgement test may look like with our example question our expert team has developed below:

Accenture-Style Situational Judgement Test Question Example

Accenture situational judgement test example question

Kickstart your Accenture-style situational judgement test preparation, sign-up for GF’s SItuational Judgement Test package today to access real questions, live test reports, and progress charts!

Accenture may also use a personality assessment to measure the best fit candidate for the role. Let’s find out more about these Accenture personality tests with our page here

Practice and Register with GF to get your job with Accenture first time

Do you want to pass your Accenture assessment tests first time? Take numerical, logical, verbal reasoning and situational judgment practice tests today with GF, the only aptitude practice test experts providing practice test solutions to over 150 UK universities and their students, and also across Asia and continental Europe.

Practise with peace of mind without commitment to a full 100% money-back guarantee if you do not pass your job tests.

VIEW OUR TEST OPTIONS

accenture-logo-2195067

Accenture Verbal Reasoning Tests Practice Guide 2024

The text below provides a full verbal assessment preparation guide and practice for those applying to jobs, internships and graduate programs at Accenture across the globe including the US and UK.

Not sure if you should practice to prepare for Accenture assessments? According to research, 60-80% of candidates are rejected based on their aptitude tests results. It is proven that practice increases your chances of getting hired.

A recent study (Bradley et al, 2019) found that candidates who do not practise assessments, tend to fail at the first hurdle of psychometric assessments (54%-84%). This study looked at the Top 100 global employers.

Relevant Assessments to AccenturePractice Now
Verbal ReasoningStart Practicing

What is the Accenture Assessment Process?

The Accenture assessment process may include:

  1. Accenture Online Application
  2. Accenture Online Assessment Tests
  3. Accenture HireVue Video Interview
  4. Accenture Assessment Centre

Alongside other tests at the online assessment stage, Accenture often uses verbal tests to assess your abilities. Let’s find out more about these assessments below.

2.3 Accenture Verbal Reasoning Test 

What is the Accenture verbal reasoning test?

The Accenture verbal reasoning test is designed by Cappfinity and used to assess your ability to comprehend and analyse written information for roles that require strong written and verbal communication skills. 

Similar to the numerical test, this Accenture cognitive assessment will not be timed, though the time taken will be recorded.

What does the Accenture verbal reasoning test measure?

  1. Comprehension and interpretation of written passages. 
  2. Ability to understand the main idea and emotion of the text. 
  3. Ability to make inferences based on written information. 

Take a break from reading and discover more about your Accenture verbal reasoning test with this short video on all you’ll need to know about verbal reasoning tests: 

What Is a Verbal Reasoning Test? #shorts
HOW TO PASS THE ACCENTURE VERBAL REASONING TEST? 

We’ve got you covered with these 7 top tips to help you ace the Accenture verbal reasoning questions.

7 Top Tips to Pass the Accenture Verbal Reasoning Test

  1. Read Actively: Invest some time in reading before sitting for the actual test. This will help you comprehend written statements and the language used.
  1. Spend some time solving crosswords and other English exercises to make sure you build up on your vocabulary and reasoning skills. 
  1. Practice a number of verbal reasoning test questions to understand the pattern of questions and develop strategies that suit you to crack the actual test. 
  1. Simulate Test Conditions: When practicing, try to replicate the test environment as closely as possible. Sit in a quiet space, set a timer, and work through passages under timed conditions.
  1. Understand the answer options. True means the statement is correct, false means it is incorrect and cannot say means the information provided in the passage isn’t enough to determine the validity of the statement.
  1. Identify Key Information: Pay attention to keywords and phrases within the passage. These often hold the answers to specific questions and statements.
  1. Base your answer only on the information provided in the passage. Candidates use their own understanding of a particular statement sometimes, which leads them to choose the wrong answer.

Want to practice FREE QUESTIONS similar to those of Accenture aptitude questions, register with GF and take your FREE verbal reasoning test now or try your best at our example Accenture-style verbal reasoning test question below!

Accenture-Style Verbal Reasoning Question Example

Accenture verbal reasoning example question

Got the answer? Check it out at the bottom of the page.

For even more Accenture verbal reasoning practice, register with GF today and practice more Accenture-style verbal reasoning tests with answers, worked-solutions and professional score reports including personalised tips based on your performance.

Verbal Reasoning Test Practice Questions and Answers (2024) | 5 FULLY Worked Solutions!

Another assessment you will be required to take at Accenture is the Accenture situational judgement assessment.

Practice and Register with GF to get your job with Accenture first time

Do you want to pass your Accenture assessment tests first time? Take numerical, logical, verbal reasoning and situational judgment practice tests today with GF, the only aptitude practice test experts providing practice test solutions to over 150 UK universities and their students, and also across Asia and continental Europe.

Practise with peace of mind without commitment to a full 100% money-back guarantee if you do not pass your job tests.

Answer to Verbal Question: B

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Accenture Logical Reasoning Tests Practice Guide 2024

The text below provides a full logical assessment preparation guide and practice for those applying to jobs, internships and graduate programs at Accenture across the globe including the US and UK.

Not sure if you should practice to prepare for Accenture assessments? According to research, 60-80% of candidates are rejected based on their aptitude tests results. It is proven that practice increases your chances of getting hired.

A recent study (Bradley et al, 2019) found that candidates who do not practise assessments, tend to fail at the first hurdle of psychometric assessments (54%-84%). This study looked at the Top 100 global employers.

Relevant Assessments to AccenturePractice Now
Logical ReasoningStart Practicing

What is the Accenture Assessment Process?

The Accenture assessment process may include:

  1. Accenture Online Application
  2. Accenture Online Assessment Tests
  3. Accenture HireVue Video Interview
  4. Accenture Assessment Centre

As part of the assessment test stage, Accenture often uses logical ability tests to find the candidates that best display critical thinking. Let’s find out more about these tests below.

2.2 Accenture Logical Reasoning Tests

What is the Accenture logical reasoning test?

Accenture’s logical reasoning test is designed by test publisher Cappfinity. You will be required to analyse complex problems by using critical thinking and solve the problems in a structured and logical manner. 

These test questions will be MCQ-based where you will be required to analyze, evaluate, and draw conclusions from information or data using logical and  critical thinking skills.

What does the Accenture logical reasoning test measure?

The Accenture logical reasoning test measures your:

  1. Problem-solving skills 
  2. Ability to come to conclusions based on logic
  3. Critical thinking

Gain key insights for your Accenture logical test with this under 1 minute video about the logical reasoning tests:

What is a Logical Reasoning Test? #shorts
HOW TO PASS THE ACCENTURE LOGICAL REASONING TEST?

Check out below our 7 expert tips which will help you ace your Accenture logical test questions.

Top 7 Tips to Pass the Accenture Logical Reasoning Test

  1. Familiarise yourself with practice to get used to the commonly used formats and questions used to help develop pattern recognition skills. 
  1. Identify Common Question Types: Logical reasoning tests often consist of various question types, including abstract reasoning, inductive reasoning, and spatial reasoning. Learn to recognize these question types and the associated strategies for solving them.
  1. Manage your Time: with a short time limit, time management is essential. Practice under timed conditions to improve your abstract reasoning ability under time pressure. 
  1. Learn from Mistakes: Review your incorrect answers and understand where you went wrong. Analyze the patterns you missed and identify the strategies you could have used to find these.
  1. Remember the key logical rules that are most commonly used. Consider how the colours, numbers and letters change across the different objects.
  1. Use Diagrams: Creating diagrams or sketches can help you visualize and track patterns more effectively. Use pen and paper or digital tools to draw out the sequences and patterns.
  1. Focus on one question at a time. Don’t panic if you get stuck, move onto the next question and answer any remaining questions before the time limit ends.  

Want access to FREE QUESTIONS similar to Accenture-style logical reasoning testsRegister with GF and take your FREE Logical Reasoning Test now!

Below is an example of the Accenture-style logical reasoning test question we’ve designed to help you familiarise yourself with the questions you can expect in your potentials test:

Accenture-Style Logical Reasoning Test Question Example

Accenture logical reasoning test free question

Got the answer? Check it out at the bottom of the page.

If you are looking for more Accenture-style logical reasoning tests with answers, worked-solutions and professional score reports including personalised tips based on your performance, then GF has you covered.

Gain more experience on solving Accenture-style logical reasoning questions, watch this short video with 5 logical reasoning questions and worked solutions:

Logical Reasoning Test Questions & Answers (2024) | 5 Examples & Worked Solutions | Practice

Now, the next cognitive ability test used by Accenture is the verbal reasoning test. Find out more with our dedicated Accenture verbal reasoning page here.

Practice and Register with GF to get your job with Accenture first time

Do you want to pass your Accenture assessment tests first time? Take numerical, logical, verbal reasoning and situational judgment practice tests today with GF, the only aptitude practice test experts providing practice test solutions to over 150 UK universities and their students, and also across Asia and continental Europe.

Practise with peace of mind without commitment to a full 100% money-back guarantee if you do not pass your job tests.

Answer to Logical Question: C

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Accenture Numerical Reasoning Tests Practice Guide 2024

The text below provides a full numerical assessment preparation guide and practice for those applying to jobs, internships and graduate programs at Accenture across the globe including the US and UK.

Not sure if you should practice to prepare for Accenture assessments? According to research, 60-80% of candidates are rejected based on their aptitude tests results. It is proven that practice increases your chances of getting hired.

A recent study (Bradley et al, 2019) found that candidates who do not practise assessments, tend to fail at the first hurdle of psychometric assessments (54%-84%). This study looked at the Top 100 global employers.

Relevant Assessments to AccenturePractice Now
Numerical ReasoningStart Practicing

What is the Accenture Assessment Process?

The Accenture assessment process may include:

  1. Accenture Online Application
  2. Accenture Online Assessment Tests
  3. Accenture HireVue Video Interview
  4. Accenture Assessment Centre

As part of the assessment process, Accenture often uses numerical reasoning tests after the online application to find the best candidates at handling numerical data. Let’s find out more about these tests below.

2.1 Accenture Numerical Reasoning Tests

What is the Accenture numerical reasoning test?

The Accenture numerical reasoning test designed by Cappfinity aims at measuring your capability to perform mathematical problems and interpret numerical data, since at Accenture you will be required to work with numbers through around 24 numerical reasoning questions. 

Although these numerical tests are untimed, the time taken by you to complete may be recorded.  

What does the Accenture numerical reasoning test measure?

The Accenture numerical test measures your:

  1. Ability to extract data from graphs, tables, pie charts, etc. 
  2. Ability to perform basic arithmetic calculations as well as ability to work with algebra, geometry, calculus, etc for those who are applying for engineering and technical roles. 
  3. Ability to identify trends using charts, graphs and statistics and make predictions accordingly.  

Gain key insights in this under 1 minute video about the Accenture numerical reasoning test:

What Is a Numerical Reasoning Test? #shorts
HOW TO PASS THE ACCENTURE NUMERICAL REASONING TEST?

Below, we have provided 7 top tips which will help you ace your Accenture assessment test questions.

Top 7 Tips to Pass the Accenture Numerical Test

  1. Revise basic mathematics concepts such as percentage, average, currency conversion, interest calculation, etc. as these will appear on these tests.
  1. Practice numerical reasoning questions in a similar environment beforehand to understand the format and experience of these tests. 
  1. Manage Your Time: as these tests are timed, so practice solving problems within the allocated time. Regular practice will help you develop a sense of how much time to allocate to each question.
  1. Improve Mental Calculation: work on your mental math skills by practicing calculations without relying heavily on a calculator to develop your speed and accuracy.
  1. Review Mistakes: After practicing, review any mistakes you’ve made. Understand where you went wrong and learn from those errors using the worked solutions and feedback reports.
  1. Be properly organised before your test, i.e., find a quiet place, keep all the equipment such as a calculator, pencil, paper, etc. with you to help with your workings.
  1. Strike a balance between speed and accuracy. Avoid only aiming to attempt as many questions as possible, but make sure that you are answering correctly. 

Practice FREE QUESTIONS similar to Accenture assessment testsregister with GF, and take your FREE Numerical Reasoning Test now, or test your numerical skill with this example question below!

Accenture-Style Numerical Reasoning Test Question Example

Accenture numerical reasoning free question example

Solved it? Check below for the answer.

Practice even more Accenture-style Numerical Reasoning questions with worked-solutions and professional score reports including personalised tips based on your performance. Boost your practice with 10,000 math questions to identify areas for development.

Practice more numerical reasoning questions to further boost your Accenture numerical ability test practice with these 5 numerical questions and worked solutions: 

Numerical Reasoning Test Practice Questions & Answers (2024) | 5 Worked Solutions & Tutorial!

As well as numerical reasoning tests, Accenture also often uses logical tests to assess you at the online assessment stage. Click here to find out more about the Accenture logical reasoning tests.

Practice and Register with GF to get your job with Accenture first time

Do you want to pass your Accenture assessment tests first time? Take numerical, logical, verbal reasoning and situational judgment practice tests today with GF, the only aptitude practice test experts providing practice test solutions to over 150 UK universities and their students, and also across Asia and continental Europe.

Practise with peace of mind without commitment to a full 100% money-back guarantee if you do not pass your job tests.

Answer to Numerical Question: C

VIEW OUR TEST OPTIONS

lvmh_logo-2

LVMH Assessment Centre Practice Guide 2024

The text below provides a full assessment center preparation guide and practice for those applying to jobs, internships and graduate programs at LVMH across the globe including France, US and the UK.

Not sure if you should practice to prepare for LVMH assessments? According to research, 60-80% of candidates are rejected based on their aptitude tests results. It is proven that practice increases your chances of getting hired.

A recent study (Bradley et al, 2019) found that candidates who do not practise assessments, tend to fail at the first hurdle of psychometric assessments (54%-84%). This study looked at the Top 100 global employers.

Relevant Assessments to LVMHPractice Now
Assessment CentreStart Practicing
Video InterviewsStart Practicing

What is the LVMH Assessment Process?

The LVMH assessment process may include:

  1. LVMH Online Application
  2. LVMH Online Assessments
  3. LVMH Interviews
  4. LVMH Assessment Center

The final stage of the LVMH recruitment process for some graduate roles often includes an assessment center. Find out more about this last stage below!

4. LVMH Assessment Center

What happens at the LVMH assessment center?

The LVMH assessment centres lasts all day and is held in Paris as part of the final stage of the application process for internship and graduate schemes such as the SPRING program. During the assessment center, you will be assessed by senior members of the relevant house or maison you are applying to. 

Below are the most commonly used assessment center exercises you may expect in your LVMH assessment center:

  1. Role Play Exercise
  2. Presentation Exercise
  3. Final Interview

So what are these exercises and how do I prepare for these? Continue reading to find out more!

4.1. LVMH Role Play Exercise

What is the LVMH role play exercise?

The LVMH role play exercise will focus around how you behave and perform in a situation you are likely to encounter in the role you are applying for. This may be in a group or individually with the assessor who will take on the role of a customer, co-worker, manager or client. 

4 Key Tips to Ace your LVMH Role Play Exercise

  1. Understand the purpose of the exercise: consider the key skills and competencies that the LVMH role-play is designed to test. How would you demonstrate these skills?
  1. Refine Active listening: effective communication is key. Fully focus on the other person, maintain eye contact, and give verbal and nonverbal cues e.g. through nods and gestures of agreement.
  1. Practice: feel more comfortable and confident with the role through practicing with a friend or colleague. Aim to practice different strategies and approaches. When rehearsing, ensure you know what you are going to say and how.
  1. Manage conflict: Avoid confrontation and speaking over the role-player. Ensure you show that you empathize and make a point of this at least twice. Hear the role-player’s opinions and feelings and work together to reach a mutual win-win outcome.

Kickstart your LVMH role play practice with our assessment center practice tests and discover how your role play exercise is likely to be assessed.

4.2. LVMH Presentation Exercise

What is the LVMH presentation exercise?

The LVMH presentation exercise will involve analyzing a case study relevant to the job role and Maison you are applying for, and presenting your conclusions in a 10-15 minute presentation. These exercises are often used for UK LVMH assessment centers and allow up to 30 minutes of analyzing the scenario provided before beginning the presentation.

How to ace the LVMH presentation exercise?

  • Stay calm – You may be questioned on your analysis during the presentation. Remain calm, avoid confrontation and don’t speak over the assessor.
  • Understand the key facts – You are unlikely to be asked questions beyond the key facts in the information provided to you.
  • Keep in time – Check on the time throughout. Aim to avoid finishing your presentation too early as this can be viewed negatively by your LVMH assessors.
  • Involve the audience – Don’t forget to ask whether the assessor has any questions at the end. Find out if the assessor is looking for anything specific from the presentation.
  • Check your body language – Maintain relaxed eye contact throughout, and avoid walking around to retain the assessors’ attention. 

For more body language tips you can use in your LVMH presentation, check out this quick video below:

Top 5 Job Interview Body Language Tips #shorts

4.3. LVMH Final Interview

What happens in the LVMH final interview?

The LVMH final interview may occur during the assessment centre for graduates or separately for roles seeking greater experience. Your LVMH final interview will be with a director or senior manager of the House you are applying for and will focus around your ambitions, personality and behaviors.

For easy-to-follow preparation tricks you can use to ace your final LVMH interview, check out our LVMH interview tips on our previous page.

What are commonly asked questions in the LVMH final interview? 

During the final interview, the LVMH interview will ask questions around your behaviour and personality to test whether you are a good fit for the company. Read on below to find out 3 of the most common interview questions asked by recruiters at LVMH and how you can best answer them!

Question 1: Why do you want to work for LVMH?

LVMH Interview tip: This question aims to check whether you have done your research into LVMH and the thoughts you have put into your future. When answering this question, consider the research you have done on the area you have applied to and how you can bring a positive impact through your relevant skills and experience. 

For more guidance and some quick tips on how you can answer this common LVMH interview question, check out this video below:

How To Answer “Why Do You Want This Job?” | Job Interview Question #shorts
Question 2: What is your greatest weakness?

LVMH Interview tip: This behavioral interview question is designed to assess whether you are self-aware and your motivation to improve these areas. To answer this question:

  • Avoid commonly used answers such as “working too hard” or a “perfectionist”. These answers may sound insincere and could show a lack of self-awareness.
  • Be honest and prepare a real example to discuss beforehand.
  •  Discuss a skill that is not listed on the job description or that will be essential for the role.
  • Mention a weakness that you have or are working on currently, and provide examples of how you are improving these areas.

Take a break from reading and check out these tips in the short video below:

How to answer “What is Your Greatest Weakness?” | Job Interview Question #shorts
Question 3: How would your friends describe you?

LVMH Interview tip: The interviewer will ask this question to understand your personality, character and confidence. Keep your answer relevant to the job and Maison, and aim to keep this answer as a concise story. 

For more tips to answer this commonly asked LVMH interview question, check out our below short video:

How would your friends describe you? | How to Ace your Answer | Interview Question #shorts

This final stage of the LVMH application process is a great opportunity to discover even more about the company and the House/Maison that you are applying for through asking thought-provoking and insightful questions to your interviewer.

LVMH Interview tip: Asking thought-provoking questions can also help you to stand out from your competition and further demonstrate your enthusiasm for joining the House you have applied for.

Discover 5 of the best questions you can ask your LVMH interviewer in this quick video below:

5 Best Questions to Ask in a Job Interview #shorts

Ask your interviewer about their personal experiences with the company, as well as their career path! LVMH wants to see your genuine motivations for working for them.

Once you’ve impressed your LVMH interviewers using our super helpful tips, you may shortly receive an offer from the House you’ve applied for the role. Congratulations!

But wait, before you go!

There are plenty of graduate, apprenticeship and internship opportunities available at LVMH for various experience levels! Sounds interesting? Check out the various schemes ready for you to kickstart your LVMH career!

Practice and Register with GF to get your job with LVMH first time

Do you want to pass your LVMH assessments first time? Sign up for tools offered by GF, the only aptitude practice test experts that provide tests to over 150 UK universities and their students, and also across Asia and continental Europe.

Go to GF now and select from the range of products we offer at no risk. We offer a comprehensive premium package with a full set of assessment tools for job candidates (numerical, logical, verbal reasoning, situational judgment tests, assessment centre exercises and more). Buy with peace of mind without commitment to a full 100% money back guarantee*.

VIEW OUR TEST OPTIONS

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LVMH Interview Practice and Preparation Guide 2024

The text below provides a full interview preparation guide and practice for those applying to jobs, internships and graduate programs at LVMH across the globe including France, US and the UK.

Not sure if you should practice to prepare for LVMH assessments? According to research, 60-80% of candidates are rejected based on their aptitude tests results. It is proven that practice increases your chances of getting hired.

A recent study (Bradley et al, 2019) found that candidates who do not practise assessments, tend to fail at the first hurdle of psychometric assessments (54%-84%). This study looked at the Top 100 global employers.

Relevant Assessments to LVMHPractice Now
Video InterviewsStart Practicing

What is the LVMH Assessment Process?

The LVMH assessment process may include:

  1. LVMH Online Application
  2. LVMH Online Assessments
  3. LVMH Interviews
  4. LVMH Assessment Center

Once you have impressed in your application form or assessments, you will be invited to a telephone interview with a member of the HR team at LVMH which may last between 20 to 30 minutes.

3. LVMH Interviews

What happens in a LVMH interview?

The LVMH interview will depend on the maison and role you have applied for, as candidates may have more than one interview with a manager at this stage. These may be in the form of an in person interview which may be individual or in a group, which usually takes up to an hour.

LVMH Interview tip: For some houses and roles such as the SPRING graduate program, these may be live video interviews which can last between 30 – 40 minutes. Check your interview invitation carefully before you prepare!

Discover more about your LVMH video interview with this quick video below on all you need to know about these virtual interviews:

What is a Video Interview? #shorts

The LVMH interviews will be competency-based and the LVMH recruiter will also ask motivational questions to understand your ambitions, personality, skills and English speaking ability.

HOW TO ACE THE LVMH INTERVIEWS?

Check out our top 7 tips to ace your upcoming LVMH interviews below!

Our Top 7 Tips to Ace Your LVMH Interviews

  1. Practice: use a mirror, a family/family member or our video interview practice tool to learn how you answer questions and develop your interview technique using feedback.
  1. Research LVMH: consider the values, history and the high-end products and services provided by LVMH and the House/Maison you are applying for. 
  1. Consider your Goals: get ready to discuss your:
    • Long-term career plans and vision
    • Passion for the industry
    • Why you want to join LVMH and the specific House/Maisons
    • Ideas and suggestions to improve the brand and services
  1. Show confidence: while you’re giving answers, be confident in your experiences and try to be your real self. Avoid behaving in the way you think the LVMH recruiters want you to.
  1. Check your network connection: For video interviews, ensure you have a stable network connection.
  1. Find a quiet space: Find a place with no distractions and where no one will disturb you in the middle of the video interview. 
  1. Attach external devices: Make sure you have all the required external devices, such as webcam, microphone, speaker/earpiece etc. The inbuilt camera and speakers of your laptop or mobile phone may not capture your voice and video properly. 

Prepare for your LVMH interview questions with 60 unique video interview sets including common competency questions asked by top retail companies in our Practice Video Interviewing Platform.

LVMH interview free graduate questions
LVMH Video Interview example 
Source: GF

LVMH Interview Questions and Answers

Here are 3 example questions that are often asked across the many maisons at LVMH. Below we will cover a good potential answer you can consider when practicing your answers to LVMH interview questions:

  1. Can you give an example of a time when you provided excellent customer service?
  1. How do you handle and resolve conflicts with team members or colleagues?
  1. How do you prioritize and manage multiple tasks and projects in a fast-paced retail environment?

LVMH Interview tip: Depending on the role and maison you have applied to, you may also be required to tackle a business case study. Prepare for your LVMH case study with our practice Assessment Centre case studies and search for various case studies online (YT included).

The best approach to answering the above LVMH interview questions that we recommend is using the STAR technique. Discover more about the STAR technique and how you can best use this method in this video below:

How to Answer Competency-Based Interview Questions (STAR Technique) #shorts
Question 1: Can you give an example of a time when you provided excellent customer service?
Good example answer:
  • Situation: One example that comes to mind is a time when I was working at a high-end department store at my local mall.
  • Task: A customer came in who was looking for a designer handbag she had found online that was currently out of stock at our store.
  • Action: Instead of simply telling her that we were out of stock, I took the initiative to research the other store locations where the handbag may be available and checked with several other stores to confirm the availability.
  • Result: I was able to find the handbag at a store in a nearby city and had it shipped to our store for the customer to pick up within a week. She was incredibly grateful and even wrote a letter to my manager praising my customer service. 
Question 2: How do you handle and resolve conflicts with team members or colleagues?
Good example answer:
  • Situation: During my previous role working with a team of retail assistants, there was a situation where the team leader and a few members of the team had a disagreement over the updated schedule list for the upcoming monthly rotation.
  • Task: We needed to resolve the conflict and find a solution that would be beneficial for all parties and the schedule as quickly as possible.
  • Action: I  promptly scheduled a meeting with the team leader on the weekend and discussed the key concerns for each team member. We were able to have a productive and open dialogue over the course of a few hours, and after discussing the issue, we came to a compromise for the schedule that worked for each team member.
  • Result: As a result, the schedule was quickly organized for the following month and each team member was satisfied with the new rotations. I also used this experience to prevent similar conflicts in the future by implementing better communication and collaboration strategies within the team.
Question 3: How do you prioritize and manage multiple tasks and projects in a fast-paced retail environment?
Good example answer:
  • Situation: As a retail assistant at the high-end department store, I was often juggling multiple tasks and going between several customers at once.
  • Task: I knew I had to prioritize and manage these tasks to ensure that the tasks were  completed efficiently and effectively, and that the customers were very satisfied with our service.
  • Action: I first created a to-do list for the responsibilities for each day, prioritizing these tasks based on their level of importance and urgency. For larger tasks, I set specific deadlines at the beginning of each week for each task to help me stay on track. I also made sure to regularly check in with my manager to ensure that I was aligned with the store’s priorities and to get any additional support if needed. Where required, I broke down large tasks into smaller, manageable activities and delegated some to my fellow co-workers, which helped me to stay organized and on track.
  • Result: As a result, I was able to consistently meet or exceed my sales goals, and received positive feedback from my manager and customers. I was also able to maintain a good balance between customer service and administrative tasks, which enabled me to exceed expectations.

Once you have impressed in your LVMH interviews, you may be invited to an additional round of assessment in the LVMH Assessment Centre.

Practice and Register with GF to get your job with LVMH first time

Do you want to pass your LVMH assessments first time? Sign up for tools offered by GF, the only aptitude practice test experts that provide tests to over 150 UK universities and their students, and also across Asia and continental Europe.

Go to GF now and select from the range of products we offer at no risk. We offer a comprehensive premium package with a full set of assessment tools for job candidates (numerical, logical, verbal reasoning, situational judgment tests, assessment centre exercises and more). Buy with peace of mind without commitment to a full 100% money back guarantee*.

VIEW OUR TEST OPTIONS