UnitedHealth Group Hiring Process, Assessments and Interview Questions. 2026 Practice Guide.

1. Introduction

Are you unsure if you should practice to prepare for the UnitedHealth Group online assessment tests? Research shows that 60–80% of candidates are rejected based on their aptitude test results. It is proven that practice increases your chances of getting hired.

In a nutshell:

1. Complete Your UnitedHealth Group Application Form

• Begin by filling in your personal information
• Provide all required documents
• Respond to all questions honestly on the company’s site
• Align your values with the UnitedHealth Group’s core values

2. Practice for the UnitedHealth Group Online Tests

The UnitedHealth Group online assessments can vary depending on the job position that you are applying for. However, here are the assessment tests that you will likely come across in your recruitment process:

• Numerical Reasoning Test
• Abstract Reasoning Test
• Verbal Reasoning Test
• Situational Judgement Test
• Technical Test
• Microsoft Excel Test
• Customer Service Test

3. Record Mock Video Interviews of Yourself

Prepare for your UnitedHealth Group interview process by practising ahead to gauge your actions and reactions to the interview questions. Keep in mind to always provide concise and clear responses when communicating with the interviewers.

To prepare for your UnitedHealth Group interview process, practice using these tools:

• A smartphone
• Zoom
• Our easily accessible video interviewing platform

Use the STAR+R method when answering UnitedHealth Group’s competency-based interview questions. Using this method will help you give structured and engaging responses that strongly highlight your skills.

Before we dive in, let us learn more about UnitedHealth Group and what they do.

Who is UnitedHealth Group?

The UnitedHealth Group (UHG) was founded in January 1977 by Richard Burke in the United States of America, and it is a healthcare company that provides services through its two divisions, which are:

UnitedHealth Group has about 400,000 employees worldwide, operates in over 50 countries, and serves 148 million people across 150 countries.

What roles can you apply for at UnitedHealth Group?

UnitedHealth Group is home to thousands of employees; you can choose to apply to any of the available roles that suit your expertise and career. Below are some of the roles:

Account Management	Actuarial	Aviation	Business Operations
Customer Service	Finance	Government Affairs	Legal
Nursing	Pharmacy	Sales Support	Technology

Passing the UnitedHealth Group application process depends on several aspects, including aligning with its values. Further, we will explain the UnitedHealth Group core values. Keep reading!

UnitedHealth Group Core Values

What are the UHG core values?

The UnitedHealth Group’s core values are important for every employee, as the company’s mode of operation often revolves around its values. To pass the UnitedHealth Group hiring process, demonstrate the following values.

Upon learning about the UnitedHealth Group’s core values, you are ready to move on to start and complete the UHG application form. Stick around!

2. UnitedHealth Group Application Form

What is the UnitedHealth Group application form?

The UnitedHealth Group application form is the first stage of the UnitedHealth Group recruitment process. It will require providing all the necessary information needed to process your application at the company.

In this stage, you will be asked to submit the following:

1. Your name and Email address
2. Contact details
3. Career and education history

Would you like to see an example of what the UHG application form looks like? Take a look at the image below!

UnitedHealth Group Application Form

Source: UnitedHealth Group Careers

Would passing the UnitedHealth Group application form be difficult? Don’t worry, we have a few tips that will assist you in this stage. 

Top 5 Tips to Pass the UnitedHealth Group Application Form

The following tips will aid you in moving on through the UnitedHealth Group application process.

1. Align your values: When responding to a question on the application form, ensure that you align yourself with the UnitedHealth Group’s core values, as this will boost your chances of passing this stage.
2. Highlight your achievements: Ensure that you highlight every possible achievement that will be useful in improving your application in the UnitedHealth Group hiring process, as no achievement can be deemed too small.
3.  Use the STAR+R method: Using the STAR+R (situation, task, action, result, and reflection) method to answer any competency-based questions to help clearly structure your responses to these UHG questions.
4. Keep your wording concise: When answering the UHG questions, ensure your language is clear and straightforward to avoid confusion and self-contradiction in your responses.
5. Proofread before submission: After inputting all the required information on the UnitedHealth Group’s application website, be sure to take a look through the things you have submitted before finally submitting your application.

For more information on how to pass the UnitedHealth Group application process, check out this short video below!

Upon completing the application process, you will proceed to the next stage, which is the UnitedHealth Group online assessment test.

Curious to know more about this? Continue scrolling!

3. UnitedHealth Group Assessment Tests

What are the UnitedHealth Group’s online tests?

The UnitedHealth Group assessment tests are a series of cognitive and behavioural tests that are set in place to examine your skills and abilities as an applicant interested in working in the global healthcare company.

When you arrive at the UnitedHealth Group online test stage, you may face the following tests:

1. Numerical Reasoning Test
2. Abstract Reasoning Test
3. Verbal Reasoning Test
4. Situational Judgement Test
5. Technical Test
6. Microsoft Excel Test
7. Customer Service Test

Stick around to know more about each of these UnitedHealth Group assessments.

UnitedHealth Group Numerical Reasoning Test

What is the UHG numerical reasoning test?

The UnitedHealth Group numerical reasoning test examines your ability to analyse and interpret numerical information, such as reading charts, tables, and graphs. UHG uses the numerical reasoning test to assess your accuracy and skills at making quantitative conclusions.

To know more about the numerical reasoning test, check out the short YouTube video below.

What does the UnitedHealth Group numerical reasoning test measure?

The UnitedHealth Group numerical reasoning test measures your ability to make certain logical reasoning conclusions accurately and quickly by interpreting numerical data questions.

UnitedHealth Group–style Numerical Reasoning Question Example

Did you get the answer? Check the bottom of the page to find out!

Check out our top tips on how to pass the UnitedHealth Group numerical test.

Top 5 Tips to Pass the UnitedHealth Group Numerical Test

To succeed in the UnitedHealth Group assessment process, check out these tips that will guide you in passing the numerical test.

1. Revise the numerical basics: Prepare yourself by revising the numerical basics, such as percentages, formulas, and ratios. Understanding how to solve questions with these basics will go a long way.
2. Practise ahead of the test: To perform well in the numerical reasoning test, practise ahead of the test to ensure that you are fluent with numerical data and have honed your accuracy and speed in answering the questions.
3. Practise your speed and accuracy: The UHG numerical test will likely be timed, which makes it important for you to practise both your speed as well as your accuracy in answering the questions.
4. Use estimates: When unsure of an answer, use quick estimates to see if your calculation is on par with the available answer options.
5. Double–check your answers: If you have answered all the questions with some time left on your numerical test, check your answers in case you missed some or inserted the wrong answers. 

Start your UnitedHealth Group assessment prep with GF!

Completing the UHG numerical reasoning test will then lead you to the next test on the list, which is the UnitedHealth Group abstract reasoning test. Continue scrolling!

UnitedHealth Group Abstract Reasoning Test

What is the UHG abstract reasoning test?

The UnitedHealth Group abstract reasoning test assesses how well you can understand and solve issues with no language or prior knowledge. The abstract test highlights your skills in recognising patterns and solving unfamiliar problems.

To know more about the abstract reasoning tests, watch our short YouTube video below.

What does the UnitedHealth Group abstract reasoning test measure?

The UnitedHealth Group abstract reasoning test measures how you handle unfamiliar situations without having prior knowledge of them. You will be presented with non-verbal questions that require you to solve them using logical intuition.

UnitedHealth Group–style Abstract Reasoning Question Example

Check out the tips that will guide you in passing the UHG logical reasoning test below!

5 Tips to Pass the UnitedHealth Group Logical Reasoning Test 

The following tips will assist you in passing the UnitedHealth Group abstract reasoning test.

1. Familiarise yourself with question types: To pass the UHG logical reasoning test, it is best to familiarise yourself with the question types ahead of time to have a grasp of what you can expect in the UnitedHealth Group assessment process.
2. Practise pattern recognition: Practising ahead of time will save you time and confusion when taking the real UHG abstract reasoning test as it will help you get familiar with the test.
3. Manage your time wisely: The UnitedHealth Group assessment tests are timed, and as such, managing your time during the logical reasoning test will aid you in completing the test quickly with time to review your answers.
4. Look for visual clues: Pay attention to visual patterns that include size changes, rotations or flips, as many abstract tests often use increments or decrements in colours or shapes.
5. Remain calm and focused: Don’t get stuck on one question. Move on to the next question and come back to the question at the end if possible.

Practice for your UnitedHealth Group recruitment process with our logical tests!

The following UnitedHealth Group online assessment on the list after the abstract reasoning test is the UnitedHealth Group verbal reasoning test.

Keep reading to learn more!

UnitedHealth Group Verbal Reasoning Test

What is the UHG verbal reasoning test?

The UnitedHealth Group verbal reasoning test measures your capacity to analyse, interpret and understand written information. The verbal test includes brief comprehension passages, including multiple-choice questions.

Check out our short video below to learn more about the UnitedHealth Group online test.

What is the goal of the UnitedHealth Group verbal reasoning test?

The UnitedHealth Group verbal reasoning test measures your comprehension skills with several multiple-choice questions. In this UHG test, you will be presented with short passages and be required to choose if the statements after them are true, false, or you cannot say.

UnitedHealth Group–style Verbal Reasoning Question Example

How well did you perform in answering this question? The correct answer lies at the bottom of this page.

But before you head down, why not take a look at how to pass the UHG verbal reasoning test?

5 Tips to Pass the UnitedHealth Group Verbal Reasoning Test 

These UHG verbal reasoning test tips will assist you in learning how you can be ahead and pass the UnitedHealth Group assessment.

1. Carefully read the passages: The UHG verbal reasoning test requires concentration, especially when reading the comprehension passages. Since you will be answering questions on what you have read, it is important that you carefully read the passages to understand.
2. Answer only what is asked: Limit your answers to only what is provided in the comprehension passages. Do not rely on assumptions but only on the information provided.
3. Manage your time wisely: Try to avoid spending too much time on a question, as the UHG verbal reasoning test is timed. Pace yourself when answering the questions to manage your time better.
4. Watch out for distractors: You may see some answers that seem correct, but they are not directly supported by the passage provided. Therefore, ensure to choose only answers that are backed by the passage.
5. Do not overthink: Avoid overthinking when answering these UHG questions, as many of them are set to assess your clarity. Display your logical thinking skills and choose only the logical answers rather than answers with hidden meanings.

Take on the UnitedHealth Office online assessments by practising our verbal tests!

Having completed three of the UnitedHealth Group online assessment tests, the next test may be the UnitedHealth Group situational judgement test.

UnitedHealth Group Situational Judgement Test

What is the UHG situational judgement test?

The UnitedHealth Group situational judgement test examines how you act and react in a workplace scenario, measuring your decision-making, problem-solving and your alignment with the UnitedHealth Group core values.

Are you interested in learning more about the UnitedHealth Group test? Watch our short video on all you need to know about the situational judgement test.

What does the UnitedHealth Group situational judgement test measure?

The UnitedHealth Group situational judgement test measures how you judge between the most effective and least effective reactions in certain scenarios. The goal of the test is to ensure that you align with the UHG values.

Below is an example of a situational judgement test designed by our team, giving you an idea of what to expect in the UnitedHealth Group online assessment.

UnitedHealth Group–style Situational Judgement Question Example

Check out our top tips to succeed in the situational judgement test and move on up in the UnitedHealth Group online test!

5 Tips to Pass the UnitedHealth Group Situational Judgement Test

The following UnitedHealth Group assessment test tips will help you showcase your skills in the situational judgement test.

1. Practise ahead of the test: Knowing what responses and actions are best in certain scenarios is important in this test. Practising ahead of the test will guide you on the types of scenarios you may expect.
2. Understand UHG’s values: UnitedHealth Group prides itself on its values, as every employee embodies these values in their performance at work. Attempt to choose responses that embrace the UHG’s core values.
3. Be professional: Try to avoid extreme responses that may border on violence or aggressive behaviours, as these things will be noticed by your employers. Instead, be professional in your interactions with clients or colleagues and choose these answers.
4. Prioritise collaboration and teamwork: UnitedHealth Group fosters relationships within and beyond the workplace. Therefore, it is important that you prioritise collaboration and teamwork in your actions.
5. Embrace fairness and impartiality: When answering the UHG questions, ensure that your responses are fair to all responsible parties and you are not picking a side, as this might alter your chances at showing your recruiters that you have a just character.

Looking to prepare for these UnitedHealth Group assessments?

Congratulations on completing these UnitedHealth Group tests. Next, you will be required to take the UnitedHealth Group technical test.

UnitedHealth Group Technical Test

What is the UHG technical test?

The UnitedHealth Group technical test assesses your skills in technical roles relevant to the company. The UHG technical test examines your understanding of practical tools in the field and your problem-solving skills.

What does the UnitedHealth Group technical test measure?

The UnitedHealth Group technical test measures both your coding and technical skills as part of the UnitedHealth Group recruitment process. The UHG technical test will see you answering several technical questions to understand your knowledge of the field.

Check out these tips below to help you pass your UHG technical test!

5 Best Tips to Pass the UnitedHealth Group Technical Test

These UnitedHealth Group technical test tips will boost your application in the UnitedHealth Group application process.

1. Review the job requirements: When applying to UnitedHealthcare, ensure the role you choose is one you can fulfil and check if it requires expertise in Python or other technical areas, such as data science.
2. Brush up on programming topics: You can take your time to relearn all programming fundamentals, such as data structures, algorithms, and programming languages, that you know best.
3. Practise coding tests: Stay ahead of the UnitedHealth Group assessment process by taking some coding tests to prepare you for what is to come during the technical test.
4. Prioritise readability: When taking the technical/coding test, ensure your writing is clear enough for recruiters to understand and that your code is easy to read, as unclear code can cause confusion and negatively impact your application.
5. Prepare to answer questions: Your recruiters will likely engage you in conversations to understand how you developed your code. You can avoid anxiety by mentally preparing to answer questions in a professional and calm tone.

Test your coding knowledge ahead of the UnitedHealth Group technical test with our MCQ questions!

After completing the technical test, you will proceed to the next test, the UnitedHealth Group Microsoft Excel test. Continue reading to learn how to pass!

UnitedHealth Group Microsoft Excel Test

What is the UHG Microsoft Excel test?

The UnitedHealth Group Microsoft Excel test examines your capability to perform complex tasks in software. These tasks include, but are not limited to, creating formulas, analysing data, creating charts, and using functions.

Wondering how to pass the test? Check out our top tips to ace the UnitedHealth Group Microsoft Excel test below!

5 Tips to Pass the UnitedHealth Group Microsoft Excel Test

To pass the UnitedHealth Group Microsoft Excel test, take a look at the following tips.

1. Review example tests: Research on common examples of UnitedHealth Group Microsoft Excel tests to have an idea of what type of questions you will be asked during the UnitedHealth Group assessment process.
2. Manage your time wisely: Focus on the easier tasks first, then move on to the more complex ones. The tests will likely be timed, so working quickly and accurately is advised.
3. Think before applying functions: Read every instruction carefully before you attempt to use any complex formulas, as jumping to conclusions may potentially cost you a mark on the UnitedHealthcare assessment.
4. Remain calm and prioritise: When you see the UHG questions, stay calm and ensure you prioritise the right tasks by not spending too much time on any one question.
5. Review your work before submitting: If you answer all the questions with some time to spare, review your answers to ensure they are correct before you submit.

Finally, the last test among the UnitedHealth Group online tests is the UnitedHealth Group Customer Service test.

Curious to know what this is about? Come along!

UnitedHealth Group Customer Service Test

What is the UnitedHealth Group Customer Service test?

The UnitedHealth Group customer service test assesses your customer service skills by evaluating your communication, patience, attention to detail, empathy, and problem-solving abilities. This test is carried out on candidates who apply for customer service roles or positions.

How can you pass the UnitedHealth Group customer service test? We have the tips you need to help you pass the test.

5 Tips to Pass the UnitedHealth Group Customer Service Test

Check out these tips below to guide you through completing the UnitedHealth Group assessment process in flying colours.

1. Understand UHG’s customer service expectations: The UnitedHealth Group customer service emphasises its customer satisfaction, especially in ensuring that its employees have clear communication skills, handling stress, and knowledge of company policies and procedures.
2. Practise active listening: Reflect on the customer’s complaints, ask clarifying questions, and fully understand what the customer is saying before responding with solutions.
3. Keep calm under pressure: Customer service tests are often scenario-based, and in this case, keeping calm under pressure is important, as you will likely come across upset and demanding customers.
4. Speak positive language: Focus on using positive language with customers to reassure them in any scenario. Be goal-oriented and reassure customers that you will solve their problems.
5. Demonstrate company knowledge: Try to demonstrate your knowledge of UnitedHealth Group and learn what services they offer customers and employers.

With that, we have completed the UnitedHealth Group online assessment tests. Right after the tests comes the UnitedHealth Group video interview.

Read on as we dive into the details.

4. UnitedHealth Group Video Interview

What is the UHG video interview?

The UnitedHealth Group video interview is either a live or pre-recorded interview, and it is designed to evaluate your behaviour and reactions to the questions displayed on the screen. The video interview is timed, so you will have to record your answers within the given time limit.

Discover more about the UnitedHealth Group video interview in the short video below:

What does the UnitedHealth Group video interview measure?

The UnitedHealth Group video interview measures how you react to competency and situational scenarios, evaluates your communication skills, sense of judgement, problem-solving skills, teamwork, and motivation to work for UHG.

Curious to know the secrets behind passing the video interview? Continue scrolling to find out!

5 Tips to Pass the UnitedHealth Group Video Interview 

The following tips will guide you in passing the UnitedHealth Group video interview.

1. Test your device: Test your computer or phone to ensure that everything is functioning properly before the UHG video interview begins. Check your network stability, the audio and video functionality before beginning your interview.
2. Practice positive body language: Practising positive body language, like sitting up straight, looking up at the camera, smiling and avoiding distractions from the background, can boost your chances at passing the UnitedHealth Group interview process.
3. Dress professionally: Though the UHG video interview is virtual, it is important that you act as you would in an in-person interview, so ensure to dress professionally and be polite.
4. Be clear and concise: Ensure that your responses are clear, concise and on point as the UHG video interview will likely be timed, so you will have limited time to answer each question.
5. Use the STAR+R method: When responding to the UnitedHealth Group interview questions, use the STAR+R  method to structure your answers properly.

Looking to practice interview questions for your UnitedHealth Group interview process?

Right after the video interview, you will be directed to complete additional UnitedHealth Group interview rounds. Keep scrolling as we cover what these interviews involve!

5. UnitedHealth Group Final Interview Rounds

What is the UnitedHealth Group interview process?

The UnitedHealthcare Group interview rounds consist of several interviews that take place after the assessment tests. The interview rounds are designed to gauge your skills and abilities in various fields through industry-specific questions asked by your recruiters.

What to expect during the UnitedHealth Group interview process?

At this stage of the UnitedHealth Group hiring process, there are likely to be 2-3 interviews that you will be potentially required to complete, and they are:

After completing these 2 UHG interviews, you will be asked to take part in the UnitedHealth Group final interview. Want to know what goes on here?

Read on to find out!

UnitedHealth Group Final Interview

What is the UHG final interview?  

The UnitedHealth Group final interview is the last stage of the recruitment process, assessing your skills and suitability for the role you are applying for. The UHG final interview is an opportunity for the recruiters to gauge your motivation, experiences and abilities in working at the company.

What to expect in the UnitedHealth Group final interview?

The UnitedHealth Group final interview includes several competency-based questions that are either technical, depending on the job role you are applying for.  

Take a look at some examples of possible UnitedHealth Group interview questions that you can be asked.

UnitedHealth Group Final Interview Questions and Answers

Question 1: Can you narrate a challenging experience you have encountered in a work environment and how you overcame it?

Good Answer:

Question 2: What makes you a strong candidate?

Good Answer: 

Over the years in my career, I have held various roles that require problem-solving, communication and adaptability skills. In every role that I have held, it was always my task to ensure customer satisfaction and operational efficiency.

I utilise my strong communication skills to understand customer needs and quickly address any issues they may have. I am also skilled at adapting to new systems and processes, and I thrive in fast-paced environments. Developing each of these skills has led to the utmost customer satisfaction and I have received much positive feedback.

I believe that my strengths in communication, adaptability, and problem-solving make me a good candidate for UnitedHealth Group, as I can efficiently handle challenges while simultaneously upholding a positive experience for the clients.

Looking for even more potential UnitedHealth Group interview questions?

5 Top Tips to Pass the UnitedHealth Group Final Interview

Read the following UHG final interview tips to pass the UnitedHealth Group interview process.

1. Be prepared for behavioural questions: At this stage, interviewers will look for candidates who align with the company’s culture, including your collaboration and teamwork skills.
2. Review your previous responses: Reflect on the other interviews, think back on what answers scored you some points. Use this knowledge to answer your questions.
3. Use the STAR+R method: When responding to the interviewer’s questions, ensure to use the STAR+R method to describe your experience vividly.
4. Ask questions: Interviewers expect you to have questions; don’t hesitate to ask the ones on your mind. Get clarity on the things that you do not know.
5. Show your commitment to long–term growth: Most companies prefer candidates and employees who plan to stay with the company for years. Ensure to share your long-term growth goal with the interviewer if this question comes up.

Congratulations! You have now completed the UnitedHealth Group assessment process. A recruiter should be in touch with you within the next few weeks concerning your job offer.

But before you go, why not skim through the list of possible UnitedHealth Group careers that are available for you in the near future?

6. UnitedHealth Group Early Careers

What are the UnitedHealth Group early career programmes?

The UnitedHealth Group early careers programme is an opportunity for all candidates interested in working with the global healthcare brand. There are several programmes available to everyone looking to grow their career with the help of the healthcare company.

Under the UnitedHealth Group early careers, there are five programmes, namely:

1. Tech, Cyber and Analytics
2. Sales
3. Corporate and Business Operations
4. Clinical
5. Grad Programs

Want to know what lies behind each of these UnitedHealth Group early career programmes? Keep reading!

UnitedHealth Group Tech, Cyber, and Analytics

What is the UHG tech, cyber and analytics program?

The UnitedHealth Group tech, cyber and analytics programme is an innovative segment that makes healthcare simpler and more effective with the help of the technology created at UHG. In this programme, there are three departments with various roles which you can apply for, and they are:

• Analytics
• Cybersecurity
• Technology

Up next, we take a look at the next programme in the UHG early careers list, which is the UnitedHealth Group sales.

UnitedHealth Group Sales

What is the UHG sales programme?

The UnitedHealth Group sales programme teaches you how to lead customers through various complex fields of healthcare. The UHG sales programme comprises 5 sub-programmes designed for interested candidates who wish to work directly with customers, influencing and impacting their experience at UHG.

The five sub-programmes available at UnitedHealth Group sales are:

The next programme is the UnitedHealth Group corporate and business operations. 

UnitedHealth Group Corporate and Business Operations

What are the UHG corporate and business operations?

The UnitedHealth Group corporate and business operations is an all-inclusive programme which offers internships and year-long development programmes to interested candidates, training you in the business aspect of the healthcare company.

Here, there are a few departments in which candidates can choose to build their careers, and they are:

Accounting	Actuarial	Communications	Consulting	Finance
Marketing	Mergers and acquisitions	People Team	Product/business analyst	Research

The fourth programme on the list is the UnitedHealth Group clinical. Let us see what this is about below!

UnitedHealth Group Clinical

What is the UHG clinical?

The UnitedHealth Group clinical is open to medical students with a passion for caring for customers across the globe. In this programme, you will be employed to work in a clinical setting where you will dedicate your time to ensuring that the customers are satisfied.

There are four available programmes under the UHG clinical, and they are:

The last available programme under the UHG early careers is the UnitedHealth Group grad programs. Come along as we uncover what it holds!

UnitedHealth Group Grad Programs

What are the UHG grad programs?

The UnitedHealth grad programs are open to candidates looking to start a professional career at the global healthcare organisation. The UHG grad programs train graduate students to impact the healthcare system for the benefit of individuals and communities.

There are three available programs under the UnitedHealth Group Grad programs, and they are:

1. People Team
2. Product management
3. UnitedHealth Group Leadership Experience (ULE)

This concludes all there is to know about the UnitedHealth Group early careers. But wait! Do you have any other questions about the UHG recruitment process? 

Take a peek at our Frequently Asked Questions below.

7. UnitedHealth Group Hiring FAQs

This article was last updated on 14 November 2025. All information provided is accurate to the best of our knowledge at the time of publication, based on publicly available sources. For the most up-to-date details, please verify directly with the employer.