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Are you aspiring to work at Metro Bank? This is your guide! Discover all the key details about the Metro Bank hiring process from the application form to the online assessment and HireVue interviews.
The text below provides a full assessment and candidate preparation and practice guide for the Metro Bank assessment process for those applying to UK and global jobs, internships, and graduate programmes.
Get scientifically validated practice assessment tests, interviews, and assessment centre exercises you can use to practice and prepare for job assessments and recruitment processes.
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Not sure if you should practice for the Metro Bank hiring process? Research has shown that 60-80% of candidates are rejected based on their aptitude test results. It is proven that practice increases your chances of getting hired.
A recent study (Bradley et al 2019) found that candidates who do not practice assessments tend to fail at the first hurdle of psychometric assessments (54%-84%). This study considered the Top 100 global employers.
In a nutshell:
Metro Bank online test or Metro Bank exam involves the following assessments:
The Metro Bank online test typically screens out up to 50-80% candidates at this stage of the Metro Bank hiring process. One sure way to scale through is to practice beforehand.
Prepare ahead for the Metro Bank interview by recording yourself responding to introductory and competency-based questions related to the banking industry. Try to highlight your skills and experience as best as you can.
Prepare for the Metro Bank interview using:
Our video interview practice platform provides an array of ready-to-use questions that test your skills and knowledge in specific industries. It simulates methods used by popular assessment providers like SHL, HireVue, and Pymetrics.
Continue reading to get answers to the following crucial questions:
Practice assessments similar to the Metro Bank online assessment test by clicking the assessments below to give yourself an edge!
Go Premium and gain unlimited access to all the assessments listed above and more to pass your Metro Bank online assessment test and interviews first time!
That’s a short summary of what you’ll need to do to land your job at Metro Bank. Let’s now get into the key details you shouldn’t miss to help you pass the Metro Bank recruitment process.
Without further ado, let’s dive right in!
Metro Bank is a retail and commercial bank in the United Kingdom. It is the first new high street bank to be established in over 150 years. Metro Bank’s offerings include consumer banking, corporate banking, credit cards, loans and mortgages.
Metro Bank currently operates in over 70 branches across the United Kingdom with a workforce of over 4,000 employees. As it continues to expand, the British company carries out recruitment each year across different roles to strengthen its workforce.
Some Metro Bank job areas you can apply to include:
Metro Bank’s operations are guided by a set of core values to ensure that the organisation continues to live up to its mission and vision.
Let’s take a look at these Metro Bank values and see how you can leverage them during your application.
Metro Bank’s values guide every operation of the company. These values are explained below:
Customer-centric
Metro Bank prioritises delivering exceptional personalised service to customers and ensuring their convenience at all times.
Community Engagement
To contribute to the society, Metro Bank makes a positive impact through charity initiatives and support to the community.
Collaboration
Working together for the collective goal achievement, excellent teamwork, and idea sharing is valued at Metro Bank.
Foster Diversity and Inclusion
Metro Bank believes in building an inclusive environment devoid of racial or ethnic bias.
Support for Women in Business
As a commitment to equality, Metro Bank provides support to female-owned businesses.
Sustainable Environment
Metro Bank has pledged to promote a green and renewable environment with a reduced carbon footprint.
Tailoring your Metro Bank online application to the company’s values gives your application an edge.
Now that we’ve covered the background details, let’s dive into the different stages of the Metro Bank recruitment process, starting with the Metro Bank online application.
Filling out the Metro Bank application form on the official website is the first step in this journey. You also have the option to apply through LinkedIn. The Metro Bank application would require some personal information, which includes:
Here’s what a Metro Bank application form typically looks like:
Metro Bank Application Form
Source: Metro Bank website
Don’t miss our top tips to help you ace your Metro Bank online application!
Check out this short video to learn key tips to improve your resume.
If your application is successful, you will move on to the next step in the recruitment process, which is the Metro Bank online assessment.
The Metro Bank online assessment, also referred to as the MetroBank exam, offers a range of psychometric multiple-choice 60-minute tests provided by SHL designed to measure your specific abilities generally required for the job. These tests include:
Here’s what you should know about each of these Metro Bank online tests, starting with the Metro Bank numerical reasoning test.
The Metro Bank numerical reasoning test assesses your ability to analyse and interpret numerical data. This Metro Bank online test is even more important if you are applying for any finance role at Metro Bank.
The Metro Bank numerical reasoning test measures your ability to analyse data presented in tables, graphs, and charts. This Metro Bank assessment test format is multiple-choice questions and typically lasts between 10-30 minutes.
Practice FREE numerical reasoning test questions with GF to get yourself ready for this Metro Bank assessment exam. Attempt the Metro Bank-style numerical reasoning question below!
Metro Bank Numerical Reasoning Test Example
Check the bottom of the page to be sure about your answer as you prepare for this Metro Bank assessment exam!
Don’t miss our top tips to help you pass your upcoming Metro Bank test.
Do you want more numerical test practice questions ahead of your Metro Bank test?
From numerical reasoning, let’s move on to the next Metro Bank online assessment test: the Metro Bank verbal reasoning test.
The Metro Bank verbal reasoning test is designed to examine your ability to understand, analyse, and provide written information. This is important, especially for roles that require good written communication skills.
The Metro Bank verbal reasoning assessment requires you to read written passages and provide answers to the corresponding questions. This Metro Bank test lasts between 20-30 minutes with ‘true’, ‘false’, and ‘cannot say’ answer options.
Practice FREE verbal reasoning test questions with us to stay one step ahead, or attempt this Metro Bank-style verbal reasoning question below, designed by our experts.
Got the answer correctly? Check the bottom of the page to be sure!
Check out our top tips to pass the Metro Bank verbal reasoning test!
Are you looking for more Metro Bank-style practice questions for your Metro Bank assessment test?
Having looked at verbal reasoning, let’s check out the last test in the series: the Metro Bank situational judgement test.
The Metro Bank situational judgement test assesses your decision-making and problem-solving skills applicable in common crucial work scenarios you’d encounter in your role at Metro Bank. The questions are hypothetical with multiple-choice options.
The Metro Bank situational judgement test is typically not timed, allowing you to sit for it at your own pace and convenience. The correctness of your responses in this Metro Bank assessment test will depend on the values and principles of Metro Bank.
Discover more insights into your Metro Bank situational judgement test with our short video below!
Don’t miss our top tips to help you pass the Metro Bank situational judgement test!
Looking to practice situational judgement questions for your Metro Bank online assessment?
And with that, we’ve covered the various Metro Bank assessment tests you must pass to land your dream job at Metro Bank.
After the tests, you will be invited for a video interview where you will be asked introductory and competency-based questions.
Here’s what you should know about the Metro Bank video interview.
The Metro Bank video interview or Metro Bank virtual interview, is a virtual interview held over video conferencing software after the Metro Bank online assessment. You will be required to record yourself responding to some introductory and competency-based questions.
Good to Know: Following the Metro Bank video interview, you may be invited to a live interview with some Metro Bank recruitment team members. This interview will also include competency-based and motivational questions.
The Metro Bank video interview typically lasts for about 30-45 minutes. You will be provided with a small window to allow you to prepare your responses before making a recording of them.
Gain more insights about video interviews from this short video and discover how Metro Bank could use them to assess you.
Don’t miss our top tips to help you ace your Metro Bank video interview!
Prepare for your interview questions commonly used by Metro Bank with our 60 unique video interview sets used across top industries including banking with our Practice Video Interviewing Platform.
Let’s take a look at some questions you could answer during the Metro Bank video interview.
Tip to Answer: When responding to this interview question, try to keep your answer concise and connected to the role you are applying for. Consider the key strengths that are required for the job.
Good Answer:
One of my greatest strengths is my ability to provide excellent customer service. I enjoy actively listening to customers, understanding their needs, and finding solutions that enhance their experience.
Additionally, I have strong problem-solving skills and attention to detail, which are essential in a financial organisation. I am also highly adaptable and a strong team player.
Tip to Answer: Think of an example that demonstrates your active listening, empathy, and problem-solving skills, as these are important qualities for handling situations like this. And consider using the STAR+R technique to respond to this question.
Situation
In my previous role as a customer service representative, I encountered a customer who was angry and frustrated because a payment had been deducted twice from their account.
Task
My responsibility was to manage the situation, investigate the issue, and come up with a resolution while maintaining a positive customer experience.
Action
I listened to the customer’s concerns and promised to resolve the issue. After I reviewed the transaction, I explained to them that the issue was due to a system error, apologised for the inconvenience, and initiated a refund.
Result
The customer appreciated my patience and communication. They felt reassured and thanked me for handling the issue professionally. The refund was processed and the customer continued banking with us.
Reflection
This experience reinforced the importance of remaining calm under pressure from customers and using empathy to attend to their needs.
Looking to practice more similar Metro Bank interview questions?
Congratulations in advance when you pass this Metro Bank interview stage. You will be contacted by the recruitment team with a job offer to kick off your career at Metro Bank.
If you wish to kick off or advance your career by working at Metro Bank, you can log in to the official Metro Bank website and apply to any open role that suits you.
Before you go, here are the top questions other aspirants like you are asking about the Metro Bank hiring process.
The Metro Bank recruitment process, from the application to the final selection by the company, typically takes 4 to 8 weeks.
Some of Metro Bank’s main competitors include Barclays, First Direct, Lloyds Bank, and Nationwide Building.
Yes, Metro Bank offers two apprenticeship programmes. They include:
Yes. The Metro Bank application portal allows you to monitor your application status. Metro Bank would also contact you via email to keep you updated.
Metro Bank currently does not have opportunities for remote work for its employees. Some high-ranking staff, however, may be allowed to work remotely depending on the role and region.
Do you want to pass your Metro Bank assessment tests first time? Take numerical, logical, verbal reasoning, and situational judgement practice tests today with GF, the only aptitude practice test experts providing practice test solutions to over 150 UK universities and their students, and also across Asia and continental Europe. Practice with peace of mind without commitment to a full 100% money-back guarantee if you do not pass your job tests. Correct answers to example questions: Numerical Reasoning Test: C Verbal Reasoning Test: B
Do you want to pass your Metro Bank assessment tests first time? Take numerical, logical, verbal reasoning, and situational judgement practice tests today with GF, the only aptitude practice test experts providing practice test solutions to over 150 UK universities and their students, and also across Asia and continental Europe.
Practice with peace of mind without commitment to a full 100% money-back guarantee if you do not pass your job tests.
Correct answers to example questions:
Numerical Reasoning Test: C Verbal Reasoning Test: B
Start Preparing Today