1. Introduction

Not sure if you should practice for the DHL recruitment process? Research has shown that 60-80% candidates are rejected based on their aptitude test results. It is proven that practice increases your chances of getting hired.

In a nutshell:

How to prepare for the DHL online test questions and get the job?

1. Complete the DHL Online Application Form

• Apply on the DHL official website and fill out the form
• Attach a well-tailored resume
• Provide accurate details

2. Practice for the DHL Assessment Test

DHL uses a number of tests to screen out candidates. These tests in the DHL assessment process include:

• Numerical Reasoning Test
• Verbal Reasoning Test
• Logical Reasoning Test
• Situational Judgement Test

Tests such as these DHL assessments sift out up to 50-80% candidates at this recruitment stage. One sure way to pass to the next round in the DHL hiring process is to practice.

3. Record Mock Interviews of Yourself

Prepare for the DHL interview by recording yourself answering competency-based questions for courier service, warehousing, and sales roles. Be original and try to highlight your skills and experiences.

Practice for the DHL interview using:

• A working smartphone
• Google Meet or
• Our video interview practice platform

Our video interview practice platform provides an array of ready-to-use questions that test your skills and knowledge in specific industries. It simulates methods used by popular assessment providers like SHL, HireVue, and Pymetrics.

4. Practice for the DHL Assessment Centre Exercises

The DHL assessment centre is the last stage after the DHL online test in the DHL hiring process. It covers the following activities:

• Individual Exercise
• Group Exercise
• Group Presentation

Practice assessments similar to the DHL online assessment tests by clicking on any of the assessments in the tab below to stay one step ahead!

Practice Numerical Reasoning Tests

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Practice Verbal Reasoning Tests

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Practice Logical Reasoning Tests

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Practice Situational Judgement Tests

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Practice Video Interviews

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Prepare for your Assessment Centre

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Before getting into the DHL recruitment process, let’s try to get to know the company better!

Who is DHL?

DHL is one of the world’s largest logistics companies. The company was founded in the United States as an international German delivery company in 1969 and was later acquired by Deutsche Post in 2002 and absorbed into its express division.

DHL currently operates in over 220 countries and manages everything from supply chain for large companies to international shipping and courier services. It continues to recruit more employees each year to expand its workforce and operations.

Here are some DHL job areas you can apply to.

DHL Job Areas

What DHL job areas can I apply to?

Some DHL job areas you can apply to include?

DHL adopts a set of core values to guide its general operations as a business organisation. 

Let’s check out these DHL values and see how you can leverage them during your DHL online application.

DHL Values

What are the DHL core values?

DHL values are a set of unique principles guiding the operations of the company both in relation to its customers and its clients. These values are expressed in the following statements:

Tailoring your application to these values can improve your chances of passing the recruitment process. 

Let’s check out the different stages of the process, starting with the DHL online application.

2. DHL Application Form

How do I apply for a job at DHL?

Completing the DHL job application form is the first step. To complete the application form, create a profile on the official website and apply to the available roles to get access to the application form. You will have to provide some personal details, which include:

• Educational qualifications
• Contact details
• Resume
• Work history
• Additional information (e.g. sponsorship requirements)

DHL Application Form

Source: DHL

Don’t miss our top tips to help you with your DHL application!

5 Tips to Pass Your DHL Online Application

1. Read the job description and confirm that you meet all the requirements before applying. Try also to apply early to give you more time to prepare.

2. Carefully provide all the required details and documents when filling out the DHL application form. Make sure the details you provided are correct.

3. Write a good DHL cover letter and submit it along with the form. Ensure your DHL cover letter is tailored to the role and DHL’s values and be sure to highlight your competencies and experience.

4. Ensure your resume is simple and easy to read, within 400-600 words, and highlights your crucial skills as DHL uses the ATS system to screen resumes.

5. Pay attention to your application status on your dashboard to be sure about the next steps required or if there are any issues with your application.

Check out this short on common mistakes you should avoid to ace your DHL online job application.

That’s all about the DHL online application. If your application is successful, you will be required to sit some aptitude tests in the DHL assessment process.

Let’s check out these DHL aptitude tests and how you can pass them.

3. DHL Aptitude Tests

What are the DHL online assessment tests?

The DHL assessment tests or DHL aptitude tests are a series of online assessments geared towards evaluating your potential to perform various tasks effectively in your role at DHL. These DHL tests include:

1. Numerical Reasoning Test
2. Verbal Reasoning Test
3. Logical Reasoning Test
4. Situational Judgement Test

These DHL online assessment tests may seem like a handful, but you don’t need to worry. Here’s what you should know and tips to pass them, starting with the DHL numerical reasoning test.

DHL Numerical Reasoning Test

What is the DHL numerical reasoning test?

The DHL numerical reasoning test seeks to evaluate or measure your ability to understand and work with numerical information, especially for roles that require this such as finance and audit roles. This DHL test typically lasts between 20-30 minutes.

What to expect in the DHL numerical test?

The DHL numerical reasoning test involves interpreting numerical data provided to you in graphs, tables, and charts, as well as carrying out basic arithmetic calculations. This DHL online test uses multiple-choice options as possible answers to the questions.

DHL-style Numerical Reasoning Test Example

Got the answers correctly? Check the bottom of the page to be sure!

Don’t miss our top tips to help you pass your upcoming DHL numerical reasoning test!

5 Top Tips to Pass the DHL Numerical Reasoning Test

1. Refresh your knowledge of basic mathematical calculations used in the DHL numerical test, like ratios, percentages, fractions, and other arithmetic operations.
2. Practice numerical assessments to allow you to get familiar with the format of this DHL test and improve your skills and speed at solving the questions.
3. Jot down key details on a notepad to help you avoid mistakes and better visualise the questions, especially the ones involving ratios and charts and tables in the DHL test.
4. Pay attention to the measurements and currencies used in this DHL test as it is designed to also assess your attention to detail with numerical calculations.
5. Budget enough time for each question, and move on to the next one if you get stuck to save time in this DHL aptitude test.

Looking to practice more numerical reasoning tests for the DHL assessment process?

Done with numerical reasoning, let’s move on to the next assessment in the DHL selection process: the DHL verbal reasoning test.

DHL Verbal Reasoning Test

What is the DHL verbal reasoning test?

The DHL verbal reasoning test assesses your ability to understand, analyse, and produce written information, which is crucial for most job roles. This DHL test lasts between 20-30 minutes.

What to expect in the DHL verbal reasoning assessment?

The DHL verbal reasoning assessment will present you with passages, statements, or questions that you will be required to go through before answering some corresponding questions. The options are “True”, “False”, or “Cannot Say”.

DHL-style Verbal Reasoning Test Example Question

Check the bottom of the page to be sure you got your answer correctly!

Now check out our top tips to help you pass the DHL online verbal reasoning test!

5 Top Tips to Pass the DHL Verbal Reasoning Test

1. Practice timed verbal reasoning questions to familiarise yourself with the common types of questions and formats used in the DHL test.
2. Ensure you understand the question format before attempting it, as the DHL verbal test uses a range of question formats, such as true/false statements and inferences.
3. Highlight key points in the complex passages, such as valuation, growth rates, and time frames typically used in the DHL verbal test, to help you give accurate responses.
4. Stick to the information provided in the passage and avoid speculations based on personal opinions and experiences as the DHL test assesses you based on the passages provided.
5. Review all your answers before submitting to be sure about your responses and improve your chances of success in the DHL online test.

Looking for more DHL-style verbal reasoning test questions to ace the DHL selection process?

That’s just about it for verbal reasoning. Let’s jump on to the next text in the series: the DHL logical reasoning test.

DHL Logical Reasoning Test

What is the DHL logical reasoning test?

The DHL logical reasoning test is aimed at assessing your problem-solving skills. The DHL recruiters want to know if you can identify patterns, and think logically within a short period of time to determine your suitability for the role.

What to expect in the DHL logical reasoning test?

The DHL logical reasoning test is geared towards assessing your critical thinking and analytical skills through puzzles in the form of scrambled sequences. This DHL test typically lasts between 10-30 minutes.

DHL-style Logical Reasoning Test Example Question

Check the bottom of the page to be sure you got it right!

5 Top Tips to Pass the DHL Logical Reasoning Test

1. Practice puzzles beforehand to sharpen your skills and speed and boost your confidence. Explore puzzles like sudoku, picture puzzles, and other DHL-style puzzle formats.
2. Choose a quiet environment free of distractions to improve your concentration, which is crucial for passing the DHL logical reasoning test.
3. Look for patterns. The DHL logical test typically involves identifying patterns and relationships. Keeping an eye out for any obvious patterns is one sure way to ace this test.
4. Eliminate incorrect options. Start by eliminating obviously incorrect options to help you narrow down your options to get the correct answer in this DHL assessment test.
5. Remain calm. Logical reasoning tests can be challenging and DHL’s is no exception. Take a deep breath and drink some water if you get stuck, then return to the question with a calm and confident mind.

Start your DHL logical reasoning test practice with us right away!

Having considered logical reasoning, let’s now check out the last DHL online assessment test in the series: The DHL situational judgement test.

DHL Situational Judgement Test

What is the DHL situational judgement test?

The DHL situational judgement test questions are designed to assess your situational judgement and decision-making skills. This DHL online test presents you with realistic workplace scenarios and requires you to choose the most appropriate form of action.

What to expect from the DHL situational judgement test?

The DHL situational judgement test is typically an untimed test. It allows you to sit for it at your own pace and convenience. The answer options are logical but you will be required to respond with the most appropriate option in this DHL assessment test.

Here’s a sneak peek at some questions you can expect from the DHL situational judgement test, as created by our experts.

DHL-style Situational Judgement Test Example Question

Don’t miss our top tips to pass your DHL situational judgement test and ace the DHL selection process!

5 Top Tips to Pass the DHL Situational Judgement Test

1. Practice situational judgement tests to get familiar with common questions on situational judgement you could encounter in this DHL aptitude test.
2. Ensure you understand the job description and requirements to help you understand the preferred qualities for the ideal candidate DHL wants in the role.
3. Tailor your responses to DHL values to demonstrate your interest and suitability in the role.
4. Pay attention to key details in the scenario such as project deadlines, industry standards, and stakeholder and company interests to help guide your decision.
5. Prioritise actions that foster teamwork and collective growth as these qualities are appreciated by DHL.

These are the DHL assessments you are likely to encounter in the DHL aptitude test. You will be required to take a short interview right after these assessments. 

Let’s see what the DHL interview involves.

4. DHL Interview

What is the DHL interview?

The DHL interview may involve a series of live video interviews with members of the recruitment team with the aid of video conferencing software or a recorded video interview through digital interview software. Competency-based questions are typically asked during the DHL interview process.

How long is the DHL interview?

The DHL interview duration is not set and varies according to the candidate. You could however spend about 30 minutes completing responding to the questions in the recorded interview.

Gain more insight from this under-1 minute clip about video interviews and how DHL uses them to assess candidates.

Here are some great tips to help you ace your DHL interview process!

5 Top Tips to Pass the DHL Interview

1. Test your tech. Ensure beforehand that you have a stable internet connection, a working camera, and a functional microphone. Test these to avoid technical issues during the interview.
2. Dress appropriately. It is advisable to wear neutral-coloured clothes that are professional. Your attire should be appropriate for the role you are applying for.
3. Tailor your answers to DHL core values, standard industry practices, and recent developments. Show how they align with your career goals.
4. Demonstrate confidence by maintaining eye contact with your device’s camera and speaking clearly when responding to the questions asked in the DHL interview.
5. Use the STAR+R technique for your responses. This helps provide some structure to allow you to properly highlight your skills and experiences.

Looking to practice for your upcoming DHL interview?

Let’s take a look at some questions you could encounter during the DHL interview.

DHL Interview Questions and Answers

Question: Tell me a time when you had to work as a team member to achieve a common goal. What role did you play, and how did you contribute to the team’s success?

Good Answer:

Question: Tell us about a time you had to solve a problem with limited resources.

Good Answer: 

If your interview is successful, you will be invited to participate in the DHL assessment centre. Let’s see what it involves.

5.  DHL Assessment Centre

What is the DHL assessment centre?

The DHL assessment centre, also referred to as the DHL job simulation assessment, is a hub that allows you to interact with your employer and fellow job applicants. This is mostly a physical session, and skills like teamwork, leadership, and communication will be examined.

The DHL assessment centre involves a range of activities, including:

1. Individual Exercises
2. Group Exercises
3. Group Presentation

Let’s check out what is involved in each of these exercises in the DHL job simulation assessment and how you can ace them.

DHL Individual Exercises

What is the DHL individual exercise?

The DHL individual exercise is geared towards assessing your problem-solving, decision-making, and communication skills. It involves tasks, which may be case studies, role-play scenarios, or written assessments.

What to expect from the DHL individual exercise?

During the DHL individual exercise, you will be required to write analytical reports based on case studies or even engage in role-play sessions based on real-life work scenarios with the judges or other applicants.

Don’t miss our top five tips to help you pass the DHL individual exercise.

5 Top Tips to Pass the DHL Individual Exercise

1. Practice common roleplay and case studies beforehand to get comfortable with the format and the common questions. This can help boost your confidence during the actual DHL job simulation assessment.
2. Understand the objective. Take your time to read the instructions provided in the candidate brief to understand exactly what you are required to do, as the questions may involve different tasks.
3. Tailor your responses to DHL values to demonstrate your suitability and competence in the role, especially during the case study and role play assessments.
4. Communicate clearly when writing analytical reports. Be sure to structure your report to highlight the topic or problem and to show steps taken to solve it or the key points in your analysis.
5. Manage your time. Keep in mind that the DHL individual exercise is timed so be sure to budget enough time for each step of your work, including the brainstorming stage and the delivery.

From individual exercise, let’s move on to the next activity: the DHL group exercise.

DHL Group Exercise

What is the DHL group exercise?

The DHL group exercise seeks to evaluate your teamwork, communication, leadership, and problem-solving skills. In this DHL assessment, you will be grouped with other applicants and asked to work together to solve a problem, reach a decision, or complete a task.

Check out our video below to gain more insights into group exercises used in the DHL assessment centre and our top tips to pass:

What to expect from the DHL group exercise?

The DHL group exercise will randomly group you with other applicants. Your task may be to solve a problem, which could be a puzzle, a work-related problem, or some other task unrelated to the role.

Here’s our 5 top tips to pass your DHL group exercise.

5 Top Tips to Pass the DHL Group Exercise

1. Read the instructions carefully to understand the task and the rules guiding it. Also ensure your team members have read the instructions and understand what is required.
2. Actively discuss with your team members. Listen to their ideas and perspectives and comment constructively if necessary.
3. Seek clarity when necessary. Ask your team members or the assessor questions whenever you are confused to get clarity to allow you to fully understand the task.
4. Be calm and respectful. Maintain a respectful and professional approach during the exercises. Avoid confrontations with other candidates and always seek to find the common ground when there are differing opinions.
5. Take leadership when necessary. Lead by guiding the planning, delegating roles, keeping the discussion on track, and managing time. Remember that leadership is also being assessed by the DHL recruiting team.

These are key details you should keep in mind to help you ace the DHL group exercise. Let’s check out the last assessment in the series: the DHL group presentation.

DHL Group Presentation

What is the DHL group presentation?

The DHL group presentation is designed to assess your depth and knowledge of certain industry concepts or topics. It also assesses your communication skills and teamwork. You will be participating in this assessment as a member of a group.

What to expect from the DHL group presentation?

During the DHL group presentation, your team will be given a specific topic or problem to give a presentation on to the assessors. Each member of the team will be required to contribute to the presentation.

Here are our top tips to help you scale through the group presentation.

5 Top Tips to Pass the DHL Group Presentation

1. Practice giving presentations beforehand with a friend or family member to get familiar with the format, improve your body language and boost your confidence.
2. Prepare well. Work with the team to plan and prepare for the presentation. Assign a role if possible, and make sure everyone understands that part.
3. Develop a well-structured presentation with a logical flow of ideas. Ensure that it has a clear introduction, highlights key points, and has a clear conclusion. 
4. Engage the audience. Try to maintain eye contact, use subtle hand gestures and involve the assessors or audience with questions or discussions during your presentation.
5. Be adaptable. Be prepared to adapt to unexpected changes or challenges that may arise during the presentation, as this is common in assessments such as this.

Looking to practice for your DHL assessment centre exercises?

Congratulations if you pass this last stage of the DHL recruitment process. The DHL hiring team will reach out to you with a job offer to kickstart your career at DHL.

As you prepare for the DHL job application, here are various DHL early careers you can apply for.

6. DHL Early Careers

What are the DHL early career programmes?

DHL offers various early career programmes for students and graduates alike to help them launch their careers with DHL. These programmes include:

• DHL Graduate Programmes
• DHL Student Programmes

Let’s take a look at each of these programmes to see what they involve.

DHL Graduate Programmes

What is the DHL graduate scheme?

The DHL graduate programme is typically for recent graduates looking to kick-start their careers with DHL and gain hands-on experience while working with experts in the field across several roles. The various programmes in the DHL graduate scheme include:

So, what do we need for the DHL graduate programmes?

DHL Graduate Programmes Eligibility Requirements

To apply for these DHL graduate schemes, the requirements often vary according to region and role. However, you must be a graduate, ideally with good communication and collaboration skills and a passion for learning.

Now that we’ve covered the DHL graduate scheme, let’s check out the DHL student programme.

DHL Student Programme

What are the DHL student programmes?

The DHL student programme is designed to help undergraduate students gain some helpful knowledge and skills in their respective fields. It is available for students in different regions across the world. The available programmes include:

1. DHL Local Internships
2. DHL Apprenticeships
3. DHL International Internship

To qualify for these schemes, we will need…

DHL Student Programme Eligibility Requirements

What you will need for the DHL student programme can vary according to region and role. For most roles, including the DHL internships, however, you must be a student pursuing a bachelor’s degree with good communication skills to be eligible for this programme. 

That’s all about the DHL recruitment process and early career programmes. Before you go, here are the top questions other aspirants like yourself are asking.

7. DHL Recruitment FAQs